IT Business Analyst

Job Title: Business Analyst – IT Department

Location: Hazira, Gujarat

Reporting To: GM & Head – Information Technology

Department: Information Technology

Job Summary:

The Business Analyst will serve as a liaison between business stakeholders and the IT department, ensuring that technology solutions align with business needs. This role involves gathering requirements, analyzing processes, and supporting the development and implementation of IT systems and solutions.

Key Responsibilities:

· Requirement Gathering & Analysis:

o Collaborate with business units to understand their processes and technology needs.

o Document functional and non-functional requirements.

o Conduct gap analysis and feasibility studies.

· Process Improvement:

o Identify opportunities for process optimization and automation.

o Recommend IT solutions to enhance operational efficiency.

· Project Coordination:

o Assist in planning and execution of IT projects.

o Coordinate with developers, testers, and other stakeholders.

o Track project progress and report status to management.

· Documentation & Reporting:

o Prepare business requirement documents (BRDs), use cases, and user stories.

o Maintain system documentation and user manuals.

o Generate reports and dashboards for performance tracking.

· Stakeholder Communication:

o Act as a bridge between technical teams and business users.

o Facilitate meetings, workshops, and presentations.

Qualifications & Skills:

· Bachelor’s degree in IT, Computer Science, Business Administration, or related field.

· 3–5 years of experience as a Business Analyst in IT or related domain.

· Strong analytical and problem-solving skills.

· Proficiency in tools like MS Excel, Power BI, JIRA, Confluence, and ERP systems.

· Excellent communication and interpersonal skills.

· Knowledge of SDLC, Agile, and Waterfall methodologies.

Preferred Certifications:

· CBAP (Certified Business Analysis Professional)

· PMI-PBA (Professional in Business Analysis)

· Agile/Scrum certifications

Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹1,050,000.00 per year

Ability to commute/relocate:

• Hazira, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Notice period
• Current CTC
• Expected CTC

Experience:

• Jira, Confluence: 4 years (Required)
• Total: 4 years (Required)
• Business analysis: 4 years (Required)
• MS Excel &Power BI: 3 years (Required)
• ERP systems: 2 years (Required)

Work Location: In person