Accountabilities:
- Support and foster a culture of continuous improvement within the team while following the SAFe methodology.
- Ensure that the team adheres to Agile practices, working collaboratively and effectively toward accomplishing agreed sprint goals while proactively removing obstacles hindering the team s progress and enabling a smooth workflow.
- Address and resolve conflicts within the team quickly and diplomatically, ensuring a healthy and productive work environment typically under guidance of senior business analyst or project lead.
- Pro-actively liaise with the onsite and offshore teams (IT teams and business clients) to ensure IT support activities are on-track within defined specifications.
- Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure efficient collaboration and smooth execution of work.
- Assess complex situations, identify underlying issues, and suggest practical solutions through root cause analysis or bottlenecks and facilitating solutions to prevent recurrence.
- Provide clear, concise, and actionable user stories and acceptance criteria to the development team while collaborating with others to ensure user stories are refined and ready for implementation as per SAFe methodology.
- Coordinates business review processes of implementations and obtains sign-off for deployment.
- Identifies, documents, and monitors key business processes needed to achieve successful business results. Maps and documents process and develops framework for improvement by documenting issues and getting consensus on resolutions.
- Develop detailed flowcharts to show processing logic (business, data etc.) for programs.
- Provide daily operational support for production systems in a proactively manner and as per guidance from team leads.
- Participate in user training as appropriate collaborating with business stakeholders working on change management.
- Collaborate with business analysts, project managers, and/or clients to analyze and clarify requirements and assist in the development of technical specification documents.
- Evaluate own work and contribute to the development of test plans and participate in post-implementation reviews as well as assists in execution and development of functional test plans.
- Understand the organizational mission, values, operations and goals and ITS policies and procedures and serve as a resource to other professionals. Ensure team is compliant and in alignment of the same.
- 80% of the time will be allocated to perform the Scrum Master role across projects within ITSFE context and the remaining 20% of the time will be towards coordination and project management activities within ITSFE.
Education: Masters degree with 2 years relevant experience or Bachelors Degree with a minimum of 4 years relevant experience and experience preferably with MDBs.
Experience working with geographically distributed teams across different time zones. Pro-actively liaise with the onsite and offshore teams (IT teams and business clients) to ensure IT support activities are on-track within defined specifications.
Familiarity with industry standard processes defined for systems design, database design, development, testing, and integration phases of a project and agile based implementations.
Track record demonstrating eagerness to learn new things while effectively contributing to the active work program.
Demonstrated ability to effectively liaise with stakeholders on requirements, breakdown raw information and undefined problems into specific, workable components that clearly identify the issues at hand, documenting then properly, and getting consensus on resolutions.
Experience in change management procedures and use of ADO/PLM processes for execution.
Proven ability to contribute to projects with minimal guidance. Knowledge of software development lifecycle and iterative development processes. Capacity to work both independently and in a team balancing analysis and action finding the right approach for given situations.
Willingness to seek advice and assistance when needed. Strong communication and interpersonal skills to effectively work with cross-functional teams and stakeholders.
Ability to facilitate meetings and Agile ceremonies while promoting a collaborative environment.
Problem-solving abilities to identify and address roadblocks or team challenges. Other qualifications that will be a plus:
Working experience implementing solutions through the SAFe Methodology.
Having a SAFe Scrum Master certification will be a plus. Proven experience in participating and contributing to PI events and ART level ceremonies.
Exposure to Devsecops, Finops practice and principle will be an added advantage.
Work experience with Multi-lateral Development Banks (MDBs) and/or other international financial institutions.
Microsoft Azure certifications in areas of cloud infrastructure, developing services and designing and maintaining financial business data.
Comprehensive understanding of SAFe principles and ceremonies, Scrum practices, and agile methodologies.
1. Sense of Urgency Anticipating and quickly reacting to the needs of internal and external stakeholders.
2. Thoughtful Risk Taking Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact. 3. Empowerment and Accountability Engaging with others in an empowered and accountable manner for impactful results.
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
