IT Admin Specialist

About Alaan

Alaan is the SuperCard™ for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.

Alaan provides everything businesses need to manage and control expenses, including the SuperCard™, AI-powered automation and insights, streamlined accounting, and centralized dashboards, all in one place.

Over 1500 businesses in the UAE and KSA, from startups to enterprises, use Alaan to control spending and save costs.

Backed by Y Combinator and top global investors- including founders and executives of leading startups - Alaan is built by a world-class team from McKinsey, BCG, Goldman Sachs, Barclays, Zomato, Careem, Rippling, and other high-growth companies.

We’re not just building software. We’re reimagining how finance works for modern businesses across the region.

About the role

We are looking for a skilled and proactive IT Admin Lead to take full ownership of internal IT operations at Alaan. This role is critical as we scale and support smooth employee experiences across device management, access control, onboarding, compliance, and security alignment.

What you'll do

• Own Alaan’s internal IT infrastructure end-to-end, from procurement to decommissioning
• Manage our Apple-first device fleet using Mobile Device Management (MDM) platforms
• Ensure smooth device and software onboarding/offboarding experiences for our employees
• Run an air-tight Identity and Access Management (IAM) system
• Proactively drive security best practices across endpoints, user behavior, and software tools
• Own our internal help-desk and incident responder
• Ensure we are always compliance-ready for frameworks like ISO 27001 by maintaining up-to-date policies, processes, and procedures.
• Continuously document and optimize IT processes that can scale as Alaan grows
• Collaborate with People Ops and Security teams to ensure a seamless IT environment for a globally distributed team

What we're looking for

• 3–6 years of IT admin experience, preferably in a scaling startup
• Strong working knowledge of Apple hardware and MDM solutions like Mosyle
• Hands-on experience with IAM tools such as Authy and Google Admin
• Understanding of ISO 27001 or other related compliance frameworks (e.g. SOC Type-II)
• Strong documentation and organizational skills
• Ability to operate autonomously and support a globally distributed tea
• Bonus: Exposure to endpoint security tools, network configurations, or Android MDM

What's in it for you

• Contribute to building the Middle East’s most beloved fintech brand from the ground up
• Benefit from a role with significant ownership and accountability
• Thrive in a flexible hybrid culture with ample work-life balance
• Participate in exciting offsite events
• Competitive salary and equity