- Fluent, articulate in English, highly professional in both written and verbal communication. - 1-3 years of experience in Account Management, Customer Success, or Enterprise Support (SaaS preferred). - Strong interpersonal skills, able to build relationships with stakeholders at multiple levels. - Empathy for helping customers succeed. - Proactive, organized, dependable, and detail-oriented in managing follow-ups and deliverables. - Comfortable working US business hours (Eastern or Central Time). - Ability to navigate ambiguity, prioritize across accounts, and adapt quickly in a dynamic environmentRole & responsibilities
Strong programming skills: Python, Java, C++ . Proficiency in AI/ML frameworks : TensorFlow, PyTorch, Scikit-learn, Keras. Knowledge of NLP, Computer Vision, Deep Learning, and Generative AI . Solid understanding of Data Structures, Algorithms, and Object-Oriented Programming . Experience with Databases (SQL/NoSQL) and data pipelines. Familiarity with Big Data tools : Spark, Hadoop (good to have). Experience with Cloud platforms : AWS / GCP / Azure (AI & ML services). Knowledge of MLOps, model deployment, and monitoring tools . Familiarity with APIs, microservices, and distributed systems .
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