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International Voice Process

International Voice Process

SkillActz

1 years

0 Lacs

Kochi Kerala India

Posted:2 months ago| Platform:

Apply

Skills Required

support chat service installation configuration documentation communication troubleshooting flexibility connect

Work Mode

On-site

Job Type

Full Time

Job Description

Position

Associate Customer Support

Support customers via phone, chat, and email for technical and service-related queries.
Troubleshoot basic installation, configuration, and usage issues across devices.
Handle renewals, refunds, and general service requests.
Escalate complex cases and ensure proper documentation and follow-up.
Share customer feedback with internal teams and stay updated on products and processes.

Salary

2.68 LPA

Location

Kochi

Qualification

Any graduate

Skills required

Excellent communication skills (Berlitz B2 Quality or equivalent)
Basic technical troubleshooting knowledge
Customer service orientation

Eligibility

Freshers and candidates with up to 1 year (L1) of experience are eligible
Willingness to work from office
Flexibility to work night shifts and rotational schedules

How to Apply:

Send your updated resume to 👉 jovviya.kappan@skillactz.com

Or apply online:

https://www.skillactz.com/my/jobs?id=1005

📱 WhatsApp for Quick Connect: +91 95443 16657

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