International Voice Blended & Chat Process Professional

0 - 5 years

1 - 5 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

  • Handle customer inquiries and resolve issues via phone, email, or chat.
  • Provide excellent customer service and ensure satisfaction.
  • Work in a fast-paced environment and adapt to changing situations.
  • Collaborate with team members to achieve goals and objectives.
  • Maintain accurate records of customer interactions and transactions.
  • Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

  • Minimum 1 year of experience in a related field, preferably in BPO or BPM.
  • Strong communication and problem-solving skills are essential.
  • Ability to work in a team environment and collaborate with colleagues.
  • Proficiency in handling multiple tasks simultaneously and managing time effectively.
  • Strong analytical and critical thinking skills are required.
  • Adaptability to changing situations and priorities is necessary.

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