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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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International Voice Blended & Chat Process Professional

International Voice Blended & Chat Process Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 5 years

1 - 4 Lacs

rajarhat

Posted:1 day ago| Platform:

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Skills Required

chat process inbound customer service customer relationship inbound voice process customer service customer support bpo customer service international call center customer care voice process customer management voice support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues via phone, email, or chat.
Provide excellent customer service and ensure satisfaction.
Work in a fast-paced environment and manage multiple tasks simultaneously.
Collaborate with team members to achieve goals and objectives.
Maintain accurate records of customer interactions and transactions.
Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

Minimum 4-5 years of experience in a related field.
Strong communication and problem-solving skills are essential.
Ability to work in a team environment and adapt to changes.
Proficiency in using technology and software applications is required.
Strong analytical and critical thinking skills are necessary.
Ability to handle multiple priorities and deadlines effectively.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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International Voice Blended & Chat Process Professional