International Telecaller – Voice Process (Office / Work from Home)

MasterTech IT Solutions is a fast-growing technology and business solutions company with a vision to scale globally and redefine IT innovation. We are committed to excellence, client satisfaction, and building a powerful global workforce that thrives on results, professionalism, and growth.---Job OverviewWe are seeking dynamic and confident International Telecallers to join our expanding global team. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to engage professionally with international clients.You will be responsible for handling outbound and inbound calls, maintaining customer relationships, and supporting business development initiatives across international markets.---Key ResponsibilitiesMake outbound calls to potential clients across international markets (US, UK, Canada, Australia, etc.)Handle inbound inquiries and provide accurate information regarding services and solutionsAchieve daily, weekly, and monthly targets set by the managementMaintain a high level of professionalism and customer engagement at all timesBuild and maintain strong relationships with clients to ensure customer satisfactionUpdate and manage CRM systems with call logs and client interactions---Required Skills & QualificationsExcellent English communication (verbal & written)Minimum 6 months to 2 years of experience in international calling / BPO / telemarketing preferredStrong interpersonal and negotiation skillsAbility to work independently and meet targetsBasic computer knowledge (MS Office, CRM, Google Workspace)Willingness to work in flexible shifts as per international time zones---Perks & BenefitsAttractive salary with performance-based incentivesGrowth opportunities in a fast-scaling international businessFlexible working options (Office & Remote)Skill development and professional training programsPositive and supportive work environment