Posted:2 days ago|
Platform:
On-site
Full Time
Respond to customer inquiries via phone, email, or chat
Deliver prompt and accurate support, ensuring a high level of customer satisfaction
Escalate complex issues and follow up to ensure resolution
Build and maintain strong customer relationships
Adhere to process protocols and maintain service quality benchmarks
Educational Qualification: Graduate in any discipline
Strong verbal and written communication skills in English
Basic knowledge of computers
Open to working in rotational shifts
Complimentary 14-day hotel accommodation for outstation applicants
Support with travel bookings (bus/train tickets)
Additional pay for overtime, night shifts, and performance (based on business requirements)
Initial Screening & Candidate Registration
HR Interview (virtual or in-person within 48 hours of registration)
Final Operations Round (within 72 hours of HR interaction)
Travel ticket must be confirmed within 24 hours of receiving the offer letter
Talent Acquaintance
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