Posted:3 days ago|
Platform:
Work from Office
Full Time
Job description
Greetings from IntouchCX !
Urgent Hiring | International Non-Voice - Apply Now [ Email and Chat Support ]
Please Note - Direct Walkin kindly Mention HR Monika on your CV
Roles and Responsibilities
The role of the Customer Service Associate (CSA) - Non-Voice, will be responsible
for:
Providing support and resolve technical issues via email and other
electronic communications
Building credibility and trust with the customer by empathizing with
their problem in words
Proactively understanding their needs and responding promptly to
resolve their issue
Applying advanced troubleshooting techniques to provide unique
solutions to the customers individual needs
Leveraging their experience to provide feedback to the team on how to
improve client services
Driving customer communication during critical events
Salary and Perks
. Exclusive Employee Benefits
Monday to Friday between 10:00Am - 3:00Pm
Mention HR name in the Resume (HR- Monika Shree)
Location- 92/1B, Electronic City Phase I, Electronic City, Bengaluru, Karnataka 560100https://maps.app.goo.gl/UnX4TVzSdTfhyWrC7
Please note - Do not walkin on Saturday & Sunday
IntouchCX
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