International Mentor - Admissions

Requirements

Key Responsibilities

2.Sales-Driven Counseling and Conversion

3.Strategic Application Guidance

4.Follow-Up and Pipeline Management

5.Financial Counseling and Clarity

6.Expectation Management and Retention

7.Problem Solving and Coordination

8.Pre-Departure and Visa Support

9.Reporting and Feedback

Who We're Looking For

Performance Metrics

• Own the Student as an Account
• Take full ownership of each enrolled student's admission journey—from interest to arrival
• Build long-term relationships with students and parents across calls, chats, and virtual sessions
• Act as the single point of contact, ensuring smooth progress at every stage
• Drive monthly admission conversions by ensuring students submit documents, receive offer letters, and complete fee payments
• Understand blockers—emotional, financial, or logistical—and help students move forward with clarity and confidence
• Convert interest into commitment without hard selling—through structured follow-ups and strategic nudges
• Align student aspirations with appropriate programs, universities, and scholarship options
• Collect and organize documents, guide SOP writing, and ensure strong, accurate applications
• Constantly evaluate program fit and adjust recommendations to match student goals and financial readiness
• Own a personal admissions pipeline—track every student's movement and stay one step ahead
• Conduct regular follow-ups via WhatsApp, calls, and emails to keep the process moving
• Handle objections, resolve queries, and proactively manage delays or drop-offs
• Clearly communicate total cost of education: tuition, travel, accommodation, and living expenses
• Guide families through payment plans, financial readiness, and required documentation
• Push for fee milestones (registration, tuition) while maintaining a relationship of trust
• Align student and parent expectations with our offerings and timelines
• Keep communication transparent and ensure promises made during the sales process are delivered
• Motivate students to stay committed, attend Launchpad & EWYL sessions, and complete the journey
• Handle escalations with empathy, taking full ownership of the student experience
• Coordinate with internal teams (Visa, Services, Sales) for timely resolution of issues
• Act as a central point between the student and various departments for seamless progress
• Assist students with documentation for visa processing and pre-departure formalities
• Coordinate travel readiness, cultural briefings, and university onboarding
• Ensure students are ready for handover to the Student Affairs team upon arrival
• Maintain updated records of student journeys, conversion progress, and issue logs
• Share weekly reports on status, red flags, and fee collection
• Offer structured feedback to improve systems, SOPs, and student experiences.
• 2-4 years experience in EdTech, inside sales, study abroad counseling, or account management
• Strong relationship-building and client-facing experience with individuals or families
• Track record of hitting sales or conversion targets with structured follow-up practices
• Excellent communication in English and Hindi
• Highly self-driven, empathetic, and comfortable managing multiple students simultaneously.
• Admissions Conversions: Number of students who complete registrations and payments
• Pipeline Progression: Percentage of students advancing week to week
• Engagement Metrics: Contact rate, follow-up quality, and responsiveness
• Revenue Realization: Timely collection of registration and tuition fees
• Satisfaction Scores: Post-registration feedback and long-term student retention