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International Customer Support Kolkata(WFO)

International Customer Support Kolkata(WFO)

2coms

0 - 5 years

0 - 3 Lacs

Kolkata

Posted:3 weeks ago| Platform:

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Skills Required

bpo wfo issue resolution verbal and written customer service medical insurance verbal communication international voice customer support voice process good communication in english writing customer queries medical billing international communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY Opening for fresher and experience for customer support role in a leading KPO company in Kolkata. Job Location: Kolkata (Work from Office) Salary Structure (In-Hand): Freshers: 15k in-hand Experience upto 18k inhand Key Responsibilities: Handle international customer queries related to medical billing. Ensure high levels of accuracy and compliance with medical billing regulations. Maintain and update customer records in the system. Deliver exceptional customer service and ensure prompt issue resolution. Meet process-driven quality and productivity targets . Requirements Eligibility Criteria: Education: Undergraduates & Graduates both can apply. Experience : Freshers & experienced professionals (up to 7+ years) are eligible. Communication Skills: Excellent English communication is mandatory (verbal & written). Benefits Perks & Benefits: Cab Facilities for employees. Sat/Sunfixed off PF/Medical insurance coverage IJP- Internal job promotion opportunity Incentive over and above the salary

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International Customer Support Kolkata(WFO)