International Customer Service

As a Customer Service Specialist at Policybazaar.com, located in Gurugram, you will play a key role in providing exceptional customer support to ensure customer satisfaction. Your responsibilities will include maintaining phone etiquette, addressing customer queries, and upholding the high standards of customer service expected by the company. Your primary focus will be on interacting with customers, resolving issues, and ensuring a positive customer experience. Your ability to communicate effectively, both verbally and in writing, will be crucial in handling customer interactions with professionalism and empathy. To excel in this role, you should possess strong customer support and customer experience skills, along with proficiency in phone etiquette. Problem-solving and conflict resolution abilities are essential to address customer concerns promptly and efficiently. While prior experience in a customer-facing role is advantageous, candidates with a Bachelor's degree in Business Administration or a related field are encouraged to apply. This full-time on-site position offers a competitive salary range of 2.55-4.20 LPA and is based in Gurgaon. If you are passionate about delivering outstanding customer service, thrive in a fast-paced environment, and have a genuine desire to help customers, we invite you to join our team at Policybazaar.com. Contact Prerna at 9311504109 or email prernasaraswat@policybazaar.com to learn more about this exciting opportunity.,