International Customer Service

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an International Customer Service representative at Findify Consultants, you will be responsible for providing exceptional customer support to clients. This full-time on-site role, based in New Delhi, requires you to uphold high standards of customer service, maintain phone etiquette, and ensure customer satisfaction. Your daily tasks will revolve around enhancing the overall customer experience through effective communication and problem-solving. To excel in this role, you should possess strong Customer Support and Customer Service skills along with a good grasp of Phone Etiquette. Your ability to understand and prioritize Customer Satisfaction and Customer Experience will be crucial. Excellent interpersonal and communication skills are a must for building rapport with clients and addressing their needs effectively. Problem-solving abilities will enable you to resolve customer issues efficiently. Proficiency in English is required, and knowledge of additional languages is advantageous. Prior experience in a customer service role will be beneficial for this position. A Bachelor's degree in Business Administration or a related field will further support your capabilities in delivering top-notch customer service.,

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