International Customer Service

As an International Customer Service representative, your role will involve managing a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency. You will be responsible for identifying and addressing customer needs to ensure total satisfaction. Expertly answering questions about products, pricing, and availability while highlighting the value of our product portfolio will be crucial. Meeting customer-service department sales targets and generating leads when opportunities arise are key objectives. You will need to follow company guidelines and procedures for communications with minimal supervision, and recommend improvements to company processes for efficiency. Qualifications required for this position include: - Any Graduate - 0 to 1 years of experience in BPO The company is offering a competitive package of 3 to 3.50 LPA for this role, which is based in Lucknow and requires you to work from the office. The job is full-time, with a night shift schedule. Proficiency in English communication is a must-have skill. If you are looking for a challenging role where you can utilize your communication skills to provide exceptional customer service, this position offers paid time off, Provident Fund benefits, and the opportunity to work in person at our Lucknow office.,