International Customer Care Executive

0 - 3 years

1 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

||Job Title: Customer Service // Technical Support Associate International Process||Immediate Joiners||

Job Highlights

  • International Voice & Non-Voice Processes
  • US / Global Clients
  • Immediate Joiners Preferred
  • 2-Way Cab Facility
  • Night / Rotational Shifts

Key Responsibilities

  • Handle inbound customer support interactions (Voice / Chat / Non-Voice).
  • Resolve customer concerns related to healthcare, technical support, or payment services.
  • Provide accurate information and step-by-step solutions.
  • Maintain proper documentation and follow process guidelines.
  • Meet quality, productivity, and customer satisfaction metrics.

Eligibility Criteria

  • Under Graduation / Graduation (Freshers & Experienced candidates welcome).
  • Excellent English communication skills (B2 level preferred).
  • Willingness to work in Night / Rotational Shifts.
  • Immediate joiners only.
  • Candidates from Hyderabad or willing to relocate immediately.

Experience Required

  • Freshers can apply.
  • Up to 1+ year experience in International Voice // Customer Support preferred for experienced roles.

Salary & Benefits

  • (US Healthcare Voice):

    • 22,000 take-home (Fixed)
  • International Voice (Technical Process):

    • Freshers: 17,000 19,000 take-home
    • Experienced: Up to 22,000 take-home
  • Domestic – International Non-Voice (Technical Support):

    • Freshers: 15,000 -17,0000 take-home (Fixed)
    • [Hindhi Mandatory]

Benefits:

  • 2-Way Cab Facility
  • 5 Days Working, 2 Rotational Week Offs
  • Professional Work Environment
  • Walk in Interview Process

Work Location

  • Hitech City

Interview Process

  1. HR Screening
  2. Online/Harver Assessment
  3. Voice & Accent / Technical Assessment (as applicable)
  4. Final Operations Round

* References are highly appreciated!

Contact Details :

Akshitha HR : 9603981471

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