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Axis Services
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International Customer Care Executive

International Customer Care Executive

Axis Services

0 - 3 years

1 - 3 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

blended process calls handling customer support voice technical voice process international voice process escalation management customer satisfaction outbound process query resolution inbound voice process customer complaints customer retention non voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

||Job Title: Customer Service // Technical Support Associate International Process||Immediate Joiners||

Job Highlights

International Voice & Non-Voice Processes
US / Global Clients
Immediate Joiners Preferred
2-Way Cab Facility
Night / Rotational Shifts

Key Responsibilities

Handle inbound customer support interactions (Voice / Chat / Non-Voice).
Resolve customer concerns related to healthcare, technical support, or payment services.
Provide accurate information and step-by-step solutions.
Maintain proper documentation and follow process guidelines.
Meet quality, productivity, and customer satisfaction metrics.

Eligibility Criteria

Under Graduation / Graduation (Freshers & Experienced candidates welcome).
Excellent English communication skills (B2 level preferred).
Willingness to work in Night / Rotational Shifts.
Immediate joiners only.
Candidates from Hyderabad or willing to relocate immediately.

Experience Required

Freshers can apply.
Up to 1+ year experience in International Voice // Customer Support preferred for experienced roles.

Salary & Benefits

(US Healthcare Voice):

22,000 take-home (Fixed)

International Voice (Technical Process):

Freshers: 17,000 19,000 take-home
Experienced: Up to 22,000 take-home

Domestic – International Non-Voice (Technical Support):

Freshers: 15,000 -17,0000 take-home (Fixed)
[Hindhi Mandatory]

Benefits:

2-Way Cab Facility
5 Days Working, 2 Rotational Week Offs
Professional Work Environment
Walk in Interview Process

Work Location

Hitech City

Interview Process

HR Screening
Online/Harver Assessment
Voice & Accent / Technical Assessment (as applicable)
Final Operations Round

* References are highly appreciated!

Contact Details :

Akshitha HR : 9603981471

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