3917 International Calling Jobs - Page 41

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for US International Sales ( Inbound Sales ) 1 Year Exp in US International Sales Voice Process Location -Noida Salary - 35k Night Shift Not for Tech Support / UAE Calling Drop Your CV 7011890554

As a Process Associate/Process Developer for Genpact, you will be responsible for transaction processing and making reach out calls to Insured/provider/facility in accordance with standard work & SOP. Your role involves prioritizing transactions based on detailed guidelines to meet SLA requirements, planning and organizing tasks to achieve objectives, and comprehending and responding to customer inquiries by identifying, researching, and resolving issues. Additionally, you will be expected to assist with or perform other team tasks as needed, accurately interpret and compile information from various sources and systems, ensure turnaround time and quality meet company service standards, interact with Onshore/Offshore teams and customers professionally via email and calls, manage your work in process, and support team efforts to achieve individual and team goals. To qualify for this role, you should have a graduation degree in any stream except B.Tech and Technical Graduation & Law. Essential skills include proven experience in international calling, preferably in health/disability insurance, understanding of HIPAA regulations, excellent English communication skills (both written and verbal), proactive communication, high analytical skills, energy, and passion in approaching tasks, ability to work under pressure, meet deadlines, and provide outstanding customer service. You should be ready to work flexible hours, have the ability to independently engage with internal and external customers, possess basic computer knowledge, with a typing speed of 40 words per minute, and have insurance knowledge. Experience in direct calling to Insured/providers/facility and calling skills with TX >70 are desirable for this position. This is a full-time role based in Gurugram, India, requiring a Bachelor's or equivalent degree. If you are someone who thrives in a fast-paced environment, enjoys customer interaction, and possesses the skills mentioned above, we encourage you to apply for this position and be a part of our dynamic team at Genpact.,

Spot Selection for Process Associate International Non Voice Process Inland Salary - 20K - 35K Venue HBR Plot F1, Unit 401 4th Floor ( Lift 2) Sector 3 Near Noida Sector 16 Metro Call/ WhatsApp- 7678572840, 9147047908, 9147047909, 8882138273

Customer service Required Candidate profile Customer service Perks and benefits 5 days working Cab facility Incentive 7428114516

This is an exciting remote, contractual, work from home opportunity for experienced inside sales executives from market research and consulting domain. Women are encouraged to apply . Capabilities required You come with 5-7 years of inside sales experience of selling to foreign countries . This is not an opportunity for freshers You come with specific experience in market research, business research, secondary research, or management consulting only. We are looking for a person who understands the industry and its jargon, and does not need to be trained You have actively sold to the US and / or UK market. This will require you to work in the 7 PM to 3 AM shift so that you can cover the US market coast to coast Have spoken to a CXO audience and know how to position and sell to them You are a conversation maker and can get past gate keepers and secretaries, engage them and strike a conversation with VP/SVP/CXO/Directors. You bring the ability to think on your feet and be able to answer their questions Fluent in English , with a neutral or US accent Role You will do a combination of lead generation, out reach via linkedin and emails, and cold calling Bring good experience in being able to use free and paid tools to get email IDs and mobile numbers. You would be able to grasp the right function and title to target Following up via emails and linkedin to open conversation with prospective clients Cold calling will be a major part of this role . You will be calling to talk about our firm, pitch how our market insights can help them, generate interest, and generate an appointment for the business to talk to the prospective client This being a remote role, you bring the setup including high speed broadband, laptop, headphone etc. to enable cold calling. This is high growth opportunity with attractive compensation and continuing association for the right candidate. We are boutique market insights firm in Delhi /NCR that is on a high growth path.

Role & responsibilities Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Preferred candidate profile Excellent Communication Skills Graduate Freshers/ Graduates awaiting results WFH is not appreciated Perks and benefits Perks and benefits Salary up to 40000 gross per month gross attractive monthly Incentives up to 7000 fixed fixed US shift Saturday Sunday fixed Off over Time Paid work location: Kalyani Nagar, Pune. This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development / Domestic process experience will not be considered and cannot apply. If interested, please feel free to call us at 9921757804 or share your resume at sharvary.navhate@aminfoweb.co.inWalk-in Details : Office NO. 7A, Building 3, 7thFloor Cerebrum IT Park, Kalyani Nagar, PUNE Datperson to contact : HR Sharvary Navhate (9921757804 /sharvary.navhate@aminfoweb.co.in)

Job description Role & responsibilities Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Preferred candidate profile Excellent Communication Skills Graduate Freshers/ Graduates awaiting results WFH is not appreciated Perks and benefits Perks and benefits Salary up to 40000 gross per month gross attractive monthly Incentives up to 7000 fixed fixed US shift Saturday Sunday fixed Off over Time Paid work location: Kalyani Nagar, Pune. This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development / Domestic process experience will not be considered and cannot apply. If interested, please feel free to call us at 9921757804 or share your resume at sharvary.navhate@aminfoweb.co.in Walk-in Details : Office NO. 7A, Building 3, 7thFloor Cerebrum IT Park, Kalyani Nagar, PUNE Dat person to contact : HR Sharvary Navhate (9921757804 /sharvary.navhate@aminfoweb.co.in)

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. call isha - 7302579985

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. call isha - 7302579985

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. call isha - 7302579985

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. call isha - 7302579985

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. call isha - 7302579985

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. call priya - 9266536764

Job Description: We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift) . This is a blended customer support role involving voice, chat, and email communication with international clients. Key Responsibilities: Provide high-quality voice-based support to international customers. Handle queries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve customer issues effectively. Maintain customer satisfaction and adhere to quality and performance standards. Work in 24x7 rotational shifts, including night shifts. Candidate Profile: Excellent English communication skills (both verbal & written). Strong interpersonal and problem-solving skills. Comfortable with rotational shifts (24/7 operations). Basic proficiency in MS Office tools (Outlook, Word, Excel). Good typing speed and computer navigation skills. Team player with a proactive and professional attitude. Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion Harbour Line: Wadala to Panvel ( Excluding Taloja & Sukhapur ) Western Line: Chandivali & Mira Road ( via Golden Nest Circle, Ghodbunder Road ) Shift & Weekly Off: Shift: 24x7 rotational (including night shifts) Weekly Off: 2 rotational offs Perks & Benefits: Lucrative performance-based incentives Cab facility for safe and convenient travel Travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs How to Apply: Walk-in directly between 12:00 PM to 7:00 PM Location: Sutherland Global Services, Airoli, Navi Mumbai Join us and be part of a dynamic team driving global customer satisfaction! HR Shilpi - 8369605971

We are hiring for the position of Customer Service Representative for our client in Bangalore Role & responsibilities Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client. Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self-service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer Good technical aptitude with an ability to learn quickly Excellent verbal and written communication skills Experience Profile- Prior international BPO work experience preferred Freshers acceptable Preferred candidate profile Able to work on a flexible basis as determined by the business needs Ability to work under pressure Team worker Positive Attitude Quick Learner Punctual and Disciplined Good Communication skills Customer Focused Results driven High standards of Integrity Attention to detail Comfortable with Night Shifts, Work from Office and Rotational Work Week Perks and Benefits Two way Cab Facilities

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Role Description The Leader is responsible for overseeing and managing a team of Customer Service Representatives to consistently meet and exceed SLA targets. This role involves coaching, motivating, and mentoring team members, monitoring their performance, and implementing effective customer service strategies. Acting as the primary point of contact for the customer service team, the Leader ensures the achievement of key objectives while maintaining a high standard of customer satisfaction. Key Responsibilities: Supervise and mentor a team of customer service executives handling inbound calls. Manage team performance through regular feedback, coaching, and performance reviews. Ensure effective rostering and shift management for optimal coverage. Ensure prompt, courteous, and accurate responses to all customer inquiries. Monitor calls to ensure quality and adherence to customer service standards. Handle escalated calls and resolve complex customer issues efficiently. Monitor daily service levels and call metrics (AHT, CSAT, FCR, etc.) Analyze call trends and provide insights to improve process efficiency. Ensure adherence to standard operating procedures (SOPs) and compliance policies. Identify training needs and assist in delivering training sessions. Drive continuous learning and skill development within the team. Prepare daily/weekly/monthly performance reports. Share actionable insights with management to improve customer service operations Qualifications: Bachelors degree in business, marketing, or a related field (or equivalent experience). 8+ years of customer service experience, with at least 5 year in a leadership or supervisory role. Strong leadership and people management skills Excellent communication and interpersonal skills Problem-solving and conflict resolution abilities Proficiency in CRM tools and call center technologies Analytical mindset with data-driven decision-making Preferred Qualifications: Experience in a specific industry related to the company products or services. Knowledge of customer service techniques and methodologies. Compensation and Benefits: Competitive base salary plus performance-based incentives. Health insurance , Unlimited Incentives. Interested candidates may please reach out to HR Himanshi Verma at 9069719390 or drop their updated CV at himanshiverma@policybazaar.com Regards, Himanshi Verma || Human Resource 9069719390

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Smitha - 9880964847 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore CTC Details: Exp UG & Grads - Sal Upto 6LPA Shift Timings: US/UK Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with 1 year of international voice experience is mandatory ). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance Regards, Smitha HR Team

Job Description: We are hiring experienced professionals for our International Voice Process team. The ideal candidate will have a strong background in handling global customers, excellent communication skills, and a passion for delivering top-tier service. This is a great opportunity to grow in a dynamic, fast-paced environment and work with a global customer base. Key Responsibilities: -Handle inbound and outbound calls to assist international customers -Address customer inquiries, complaints, and technical issues with professionalism -Provide timely and effective solutions, ensuring high customer satisfaction -Maintain call logs and update internal systems with customer information -Meet or exceed defined performance metrics including call quality and resolution time -Escalate complex issues to appropriate departments when necessary Requirements: -6 months to 4 years of experience in an International Voice Process (customer support / technical support / telesales) -Excellent verbal communication skills in English -Strong interpersonal and problem-solving abilities -Proficiency in using CRM tools and call handling software -Willingness to work in night shifts or 24/7 rotational shifts Good to Have: -Experience supporting customers from the US, UK, or other English-speaking countries -Background in industries like tech support, e-commerce, travel, telecom, or finance -Familiarity with SLA-driven environments Note: Immediate Joiners required

Process - International Voice Process >Any Grad with excellent communication skills can apply >Freshers up to 3.5 LPA >Rotational Shifts (Including Night Shifts) 5 Days Working Call Vanshita- 9910807579 Required Candidate profile Candidates should have good communication skills and comfortable for night shifts . Candidates should be an immediate joiner Perks and benefits Incentives Cabs

Profile - Customer Service Representative (International Process) Location - Noida Salary - upto 40k CTC Experience - 1-3 year Qualification - Undergraduate/Graduate Skills - Excellent Communication skills Rahul (HR) 9315128616 (Call/Whatsapp)

Hiring for International voice process & Technical Support 1.process: International voice process Required: Qualification: Under graduation / Graduation. Fresher / Experience's Experience: 1 Year's experience into Customer support voice . Good knowledge in to resolve the concerns of the customers through voice or chat Strong communication and interpersonal skills Package :- Max upto 5.5 LPA Location: Hi-Tech city 2. process: International voice process(Technical support) Required: Qualification: Under graduation / Graduation. Fresher / Experience's Experience: 1 Year's experience into Customer support International voice . Note : Technical knowledge is must Good knowledge in to resolve the concerns of the customers through voice or chat Strong communication and interpersonal skills Package :- Fresher 3LPA Max upto 3.6 LPA (Experience) Rotational Shift 5 days working 2 Rotational offs Benefits: 2 Way cab only immediate joiner Location: Uppal Interested candidates can share your updated resume to krishnavenivs.axis@outlook.com HR Krishnaveni - 9154184125(share resume via WhatsApp ) Refer your friend's / Colleague

We are hiring for International Customer Service Support in Thane, Maharashtra Freshers and experienced Eligible. Immediate Joiners Experienced salary: 30k - 42k in hand + incentives. WhatsApp HR Sahil 7599810837 Required Candidate profile Rotational shifts 5 days working, 2 days off Work from the office Both side cab Immediate Joiner Only

Job Title: Sales Executive CTC: 2.55-4 LPA + Incentives Location: Gurugram Experience: 0-5 years Education: Graduation required Job Summary: We are looking for Sales Executives to engage with global customers and drive sales conversions. The role involves handling international clients, promoting insurance products, and ensuring a seamless customer experience. Key Responsibilities: Engage with international customers via calls, emails, and chats. Explain insurance products and services effectively to clients. Achieve monthly sales targets and contribute to revenue growth. Maintain strong follow-ups and ensure high customer satisfaction. Handle objections, resolve queries, and build long-term client relationships. Required Skills: Excellent communication skills in English (verbal & written). Strong negotiation and objection-handling skills. Why Join Us? Competitive salary with high incentives. Work with global clients in a dynamic environment. Fast-track career growth and learning opportunities. Supportive and performance-driven culture. About Policybazaar Policybazaar is Indias leading insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information.With a wide range of insurance products, including life, health, car, and home insurance, Policybazaar has transformed the way people make decisions about their insurance needs. We leverage technology to create a seamless and customer-friendly experience, ensuring that our clients are always empowered to make the right choices.As an innovative, fast-growing company, we are committed to providing growth opportunities , dynamic work culture , and learning experiences to our employees. Join us, and be part of a team that is leading the way in revolutionizing the insurance sector. Contact Person- Prerna - 9311504109 prernasaraswat@gmail.com

US Client Service Handle client communication via email and phone. Serve as the point of contact for client account management. Ensure service levels are met in line with client expectations. Develop and nurture international business relationships.