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0.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Walk-In Drive for Freshers for International chat support roles || Hyderabad on 15th July'25 (Tuesday) **Only 2020-2024 graduates are eligible. We are not considering post-graduates for this role. Date: 15-July-2025 (Tuesday) Time: 11:30 AM-1:30 PM Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079 Experience: Only Freshers are eligible (we are not considering post graduates/ undergraduate/pursuing candidates for these roles) Languages known: English Work Location: Hyderabad (Only work from office) Shifts: Flexible with any shift Role & Responsibilities: • Handle multiple chats at the same time (3+ Active Chats simultaneously) • Respond to the customer queries & issues in timely manner • Provide solution to the customer basis the available help articles and within the policies • Replicate customers issue and report necessary bugs/suggestions/ideas • Provide excellent services to the customers • Work closely with internal departments to provide the required information/support to the customer • Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment • Maintain a deep understanding of client process and policies • Upskill to enhance the knowledge time to time and offer support • Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business Qualifications we seek in you Minimum qualifications Graduation in any discipline (except law) Freshers are eligible Must possess knowledge of Email Clients & Basics of Internet Technology (Websites, Domains, Hosting, Browsers, Security, etc.) Relevant experience in Customer Support through Phone and good in basic technical skills & Sales techniques Preferred pre-requisites: Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent Note: Please carry below documents with you: 1. 3 copies of updated resume 2. 3 Passport size photographs 3. Original Aadhar card 4. 2 copies of Aadhar card 5. Pay-slip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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1.0 - 5.0 years

0 - 3 Lacs

Noida

Work from Office

It's for International chat Process. Must have 6 months experience in international chat process. HSC/ Graduate + 6 months experience in international chat process 24*7 rotational Shift Required Candidate profile 5 days working 2 rotational off Both Side cab Facility available

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0.0 - 3.0 years

2 - 3 Lacs

Mumbai, Gurugram

Hybrid

we are hiring for top notch mnc 5 days working both side cab rotational shift HYBRID fresher and experience both can apply salary up to 20K in hand Location: Gurgaon & Noida Contact - 9315651323 ISHIKA HR

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0.0 - 3.0 years

1 - 3 Lacs

Mumbai

Work from Office

- Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills HR Connect - Ms. Riya - 6398 009 438 Required Candidate profile - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply - Immediate joining - Ready to work in Rotational shift - 5 Days working with 2 days rotational shift

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0.0 - 3.0 years

1 - 4 Lacs

Mumbai

Work from Office

- Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills HR Connect - Ms.Durga - 80721 35893 Required Candidate profile - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply - Immediate joining - Ready to work in Rotational shift - 5 Days working with 2 days rotational shift

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0.0 - 4.0 years

1 - 3 Lacs

Kolkata

Work from Office

International BPO voice process Work from Office (fluent English) Night shift US voice process Designation - CCE/SR.CCE/CS/Team Leader(Day shift and Morning shift are available but who has experience in international) Contact- HR KUHELI (6291265454) Required Candidate profile Eligibility – 1. Ability to Speak In English Fluently (Mandatory) 2. Education Minimum 12 Pass and Above 3. Age Limit 18 to 45 years

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1.0 - 3.0 years

2 - 4 Lacs

Hyderabad

Work from Office

Job Title: International Voice Process Executive Experience: 1 to 3 Years Location: Planful B16, Raheja Mindspace, Hi-Tech city Shift: Night Shift / Rotational Language: Fluent English Communication Required Salary: 2.5 LPA- 4.25LPA Why Join Us? Join a dynamic and growing global BPO team where your voice will be heardliterally. Work with top international clients, build your global communication skills, and accelerate your career with world-class training and support. Key Responsibilities Handle inbound and outbound calls from international customers. Provide excellent customer service and resolve queries effectively. Understand customer needs and provide accurate information and solutions. Maintain call quality, customer satisfaction, and timely follow-ups. Record and update customer information as per process guidelines. Who We're Looking For 1 to 3 years of experience in international voice process. Excellent verbal communication skills in English (mandatory). Ability to work in a fast-paced, target-driven environment. Strong interpersonal skills and customer-centric approach. Ready to work in night/rotational shifts. What We Offer Fixed Salary + Performance-based Incentives Cab facility (pick-up & drop) 5 Days Working (Rotational Offs) Great career growth & promotion opportunities Energetic and supportive team environment

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1.0 - 6.0 years

3 - 4 Lacs

Gurugram

Work from Office

Role & responsibilities # Responsible for resolving Queries Related to Internet issues of the US Customers over the calls. # Building good relations with customers and generating sales out of them. Preferred candidate profile # Graduate/Undergraduates with 1 year of Technical experience can Apply. # Candidate should have a good communication skills. Perks and benefits # Salary upto 34.5k Inhand. # Unlimited Incentives. # 5 days working. # Both Way Cabs. # Top most brand name. If Interested then call or whats app your resume at @ Janvi - 8929088489 OR Gautam - 8800499244

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0.0 years

2 - 3 Lacs

New Delhi, Gurugram

Work from Office

Profile - Process Executive - International/Domestic-Voice Salary- 20-25k 5 Days Working Rotation Shifts/offs Location - Gurgaon Graduate with Excellent English Communication Skills Immediate Joiner Contact: HR Sachin 9821396374 HR Gungun 9910986589

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0.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Roles and Responsibilities Handle international calls from clients across various countries, including UK and US. Provide customer support to resolve their queries and concerns in a timely manner. Work on an inbound process, processing customer requests and resolving issues efficiently. Desired Candidate Profile 0-5 years of experience in BPO industry or related field (International Voice Process). Strong communication skills for effective interaction with international clients. Ability to work on rotational shifts. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.

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0.0 - 3.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Hiring for International Voice process Freshers package : 3.5 LPA Experience in Customer support : up to 5LPA SKILLS SET : VOICE process GRADUATION / UG ELIGIBILITY SCORE : 60 EXP : 1 YR IN Customer support 3 months contract ( 30k Bonus for candidates who are joining on a Contract basis)* Excellent Communication Skills ROTATIONAL Shifts ( 5 DAYS WORK,2 WEEK OFF) SHIFT START AT 5:30 PM ( one WAY CAB ) ROUNDS OF INTERVIEW : # ASSESSMENT ( virtual ) # VERSANT Test (walk in) # OPS Round (walk in) Location : Hi tech city ,Hyderabad IF Anyone Interested can Drop ,resume to my Whatsaap : 8520934202 Nishad Recuriter

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1.0 - 6.0 years

4 - 6 Lacs

Gurugram

Work from Office

IGT hiring for a pilot batch in Gurgaon Location. Salary upto 54k CTC+ cabs and Incentives. Need- Grad/UG + 12 Months BPO Calling Exp. Candidates must have knowledge of GDS OR Amadeus OR Galileo Offer- Salary upto 54k + Cabs+ Incentives Retention bonus of 60K. Both side cabs are given Please NOTE- 5 Days Working - Night Shifts US Calling Profile EXCELLENT COMMUNICATION-Skills REQUIRED It is work from Office Candidate should be from Delhi NCR location . OR candidates should be ready to relocate immediately after selection. Click on Apply Now Tab

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1.0 - 2.0 years

1 - 3 Lacs

Noida, Bengaluru

Work from Office

Customer service Exp- 6MONTHS-1Yr. Upto - 4.2LPA Noida Skills- Good communication skills, Problem Solving,Query resolution. Anushika 9511159022 anushika.imaginators@gmail.com

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1.0 - 4.0 years

1 - 4 Lacs

Noida, New Delhi, Bengaluru

Work from Office

Customer Service Voice Exp- 1+ Yrs Exp. Upto - 4.2LPA Noida Skills- Good communication skills, Problem Solving,Query resolution. Anushika 9511159022 anushika.imaginators@gmail.com

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0.0 - 5.0 years

2 - 6 Lacs

Gurugram

Work from Office

Hiring for International voice / non voice / blended process. Grad / UG both can apply 5 days working 2 offs rotational shifts + incentives salary 2.5- 6.5LPA Excellent communication required Call / whatsapp Swati 9354911204 Required Candidate profile Candidates should have good communication skills and comfortable for night shifts . Candidates should be an immediate joiner Perks and benefits Incentives Cabs

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0.0 - 3.0 years

2 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Graduate Fresher/Experienced (2018+) Fluent English is a must Hinjewadi, Pune Salary: 22k + upto 9k quarterly incentives Performance bonus, insurance, client perks Night shifts, 2-way cab 2 rotational week-offs Call HR Vaishnavi - 8265090306

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1.0 - 6.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Telecaller Uk process required at gurugram (inbound process) Qualification- any graduate Exp- min 1 yrs in UK process Salary- upto 35k + 250rs per day(for Cab) Timing- 1:30 pm–10:30 pm (5 days working) Location- electronic City,sec-18, Gurgaon Required Candidate profile Handling inbound calls from dissatisfied and irate customers disputing for refunds and cancellations Helping customers with Appointment settings for installation services Retaining customers.

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1.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Greetings From The Job Factory !!! We are seeking a dynamic and customer-focused individual to join our team as an International Voice Banking Support Representative. The ideal candidate will have a minimum of 1 year of experience in international Banking support, exceptional communication skills, and the flexibility to work in any shift.. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Immediate Joiners only/ UG Freshers also can apply Customer Support Banking Customer Support (International)-Min 1 year exp is mandatory. Responsibilities: Provide exceptional customer service via inbound and outbound calls in an international voice support environment. Address customer inquiries, resolve issues, and provide appropriate solutions in a timely manner. Ensure high levels of customer satisfaction and retention through effective communication and problem-solving skills. Collaborate with team members and other departments to ensure seamless customer experiences. Adhere to company policies, procedures, and quality standards. Requirements: Minimum 1 year of experience in international Banking voice is required. Excellent verbal and written communication skills in English. Ability to work in Any shifts (flexibility in working hours). Strong interpersonal skills and the ability to work effectively in a team environment. Proficiency in basic computer applications and CRM systems. High school diploma or equivalent; higher education preferred. NO CHARGES APPLIED For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greetings from Jobshop, Embark on a journey of career excellence with India's premier BPO recruitment company! Dial up your career ambitions by calling Fouzia 7975448259 Exciting Opportunities Await: Golden opportunities for freshers and experienced candidates Fresher's salary up to 21,000 take-home Experienced candidates can earn between 23,000 to 38,000 take-home Immediate joiners preferred 5 days of working with 2 days off Flexible shifts for a perfect work-life balance Job Description: Handle queries for UK clients, providing appropriate assistance Demonstrate patience when dealing with challenging cases Exhibit excellent communication and problem-solving skills Respond to customer queries promptly and accurately Resolve customer issues efficiently, effectively, and empathetically Follow up with customers for additional information Provide accurate, valid, and complete information using the right tools Flexibility with shifts Eligibility: Graduates or undergraduates with good English fluency Flexibility with rotational shifts Please call HR Fouzia 7975448259

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0.0 - 5.0 years

2 - 5 Lacs

Noida, Gurugram, Mumbai (All Areas)

Work from Office

Hiring for top MNC 5 days working Both sides cab Rotational shift Graduate Freshers salary up to 24K in hand Salary for experienced(Min 6 months) up to 35K in hand Need excellent comm Location-Mumbai, Gurgaon & Noida Contact-8445857677- HR (Vedant)

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1.0 - 3.0 years

3 - 5 Lacs

Pune, Bengaluru

Work from Office

Domain: International Voice Support Experience: Minimum 1 year in international voice process Graduation (Mandatory) CTC: Up to 5.75 LPA Location: Pune / Bangalore US Shifts Both-way cab WFO Immediate Joiners Contact - 8529546798 (Divisha)

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0.0 - 5.0 years

2 - 4 Lacs

Jaipur

Work from Office

To escalate the queries of the customer via Call Resolve the customer issue for customers. Good communication skill (Verbal & Written) Computer Knowledge Maintain the betterrelationship with the customers. Qualification: Any Graduate Flexi working Cafeteria Office cab/shuttle Shift allowance Over time allowance Sales incentives Performance bonus Relocation bonus Referral bonus

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1.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

**"One Application, Endless Possibilities in Call Center Jobs!** - JobShop has openings with top BPOs in Bangalore Apply once and get connected to the best. - Freshers and experienced professionals welcome. Start your call center career with the best pay and perks! Job Details: Manyata Tech Park Available Roles: International Voice Process International Non-Voice Process International Banking Process Best Suited For: Candidates with strong communication, attention to detail, or finance/BFSI experience. Whitefield Available Roles: International Voice Process International Non-Voice Process International Chat Support International Tech Support International Semi-Voice Process Best Suited For: Freshers & experienced professionals with excellent English, typing, and customer handling skills. Marathahalli Available Roles: International Voice Process Social Media Support Process Best Suited For: Candidates with strong verbal skills, interest in social platforms, and ability to handle customer interactions online. Electronic City Available Roles: International Voice Process International Non-Voice Process Best Suited For: Entry-level and mid-level professionals with strong communication and analytical abilities. Bellandur Available Role: International Voice Process Best Suited For: Candidates with excellent spoken English and customer service orientation. Salary & Compensation Salary Range: 2.5 LPA 6 LPA (Based on experience, process, and skillset) Incentives: Attractive monthly incentives based on performance Shift Timings: Rotational / Night shifts (as per process requirements) Work Mode: Work from Office Transport: Cab facility available (as per company policy) Who Can Apply? Education: PUC / Diploma / Graduate / Undergraduate Experience: Freshers & experienced candidates welcome Skills Needed: Strong verbal/written English communication Typing speed (for non-voice & chat roles) Willingness to work in rotational/night shifts Tech-savvy (for tech support roles) Perks of Joining: Global exposure & career growth On-the-job training & certification Internal job movements across processes Performance-linked appraisals For More Details Call HR Shagufta 6360065103 / 9964080000 or visit jobshop.ai to explore other open positions with us

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2.0 - 5.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Responsibilities: * Cold call leads, set appointments. * Meet daily/weekly targets. * Maintain customer database. * Close sales over phone. * Adhere to company policies & procedures. Health insurance Sales incentives Performance bonus Leave encashment Gratuity Provident fund

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1.0 - 5.0 years

2 - 4 Lacs

Noida, Kolkata

Work from Office

Role & responsibilities Candidate should have work experience in US Voice Process and it should be there in their resume Key Responsibilities: Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements. Engage customers in meaningful conversations to promote products/services or gather required information. Achieve daily/weekly/monthly Targets and conversion targets. Handle objections professionally and escalate complex issues when necessary. Collaborate with team leads and quality analysts to improve call quality and performance. Ensure compliance with company policies and US calling regulations Required Skills & Qualifications: Bachelors degree or equivalent Familiarity with CRM tools and call Centre software. Open to work night shifts and adapt to US time zones. Goal-oriented with a positive attitude and strong work ethic. Knowledge of US culture and customer behavior Preferred candidate profile 1–4 years of experience in outbound calling, for US clients. Open to Work from Office Excellent verbal communication and interpersonal skills. Familiarity with CRM tools and call Centre software. Open to work night shifts and adapt to US time zones.

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