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For Employers

International BPO Voice Process

Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services)

0 - 5 years

2 - 5 Lacs

thane maharashtra india

Posted:2 weeks ago| Platform: Foundit logo

Apply

Skills Required

customer service voice customer service executive customer service customer care voice process non voice process international bpo international voice process voice non voice telecom process banking process hsc graduate fresher calling bpo inbound bpo inbound process

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Customer Service Executive International Voice Process

Location:

Salary Range:

Work Mode:

Shift:

Week Offs:

About the Role:

Customer Service Executives

Key Responsibilities:

Handle inbound/outbound calls for international customers (US/Australia/UK).
Resolve queries, provide accurate information, and ensure customer satisfaction.
Maintain professionalism and empathy in all customer interactions.
Update and manage customer records in the system.
Meet performance targets related to quality, productivity, and customer satisfaction.
Adhere to process guidelines, company policies, and compliance standards.

Requirements:

612 months of international voice process experience is mandatory.
Freshers with excellent communication skills may apply.
Excellent verbal communication skills in English.
Strong problem-solving, active listening, and interpersonal skills.
Flexibility to work in
rotational US/Australian night shifts
.
Rotational 2 week offs.
Immediate joiners preferred.

Perks & Benefits:

Salary up to ?40K + performance-based incentives.
Career growth and learning opportunities.
Work in a dynamic and supportive environment.

How to Apply:

[HIDDEN TEXT]

73045 33683

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