International Airline Customer Service Executive - Voice Process

IGT Solutions

1 - 5 years

2 - 3 Lacs

Gurugram

Posted:1 week ago| Platform:

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Skills Required

Voice Process International Voice Process International BPO Blended Process Customer Service International Call Center Non Voice Inbound Email Process Chat Process US Process Backend Airline Process Travel Process GDS Customer Handling International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary: -

We are looking for a dedicated/ professional and detailed oriented CCR for an Airline Process. This role involves providing customer service support on calls for airline process.

We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience.

Who we are looking for?

Customer Assistance

Customer-Centric Approach

Problem-Solving Ability

Multitasking

Attention to Detail

Adaptability

Technical Proficiency

Teamwork

Time Management

Preferred Qualifications and Experience

Previous experience in a customer service role, especially within the travel, hospitality, or BPO industry.
Minimum Bachelor's degree/ Under grad drop out
Excellent communication skills

What you will be signing up for?

Promising career progression
Best in industry compensation
Transport facility
Comprehensive training and development throughout your tenure
World class work culture, you would not want to miss!

Contact Person- HR TANYA

Carry your CV And Passport size photo.

Mention (HR Tanya) on top of cv.

Whatsapp your CV on 9289837643

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