Job
Description
This role is ideal for someone who is customer-oriented, has strong communication skills, and is passionate about digital solutions. Key Responsibilities: Serve as the primary point of contact between the company and its clients, maintaining strong relationships by understanding clients’ needs, addressing concerns promptly, and ensuring smooth delivery of services. Understand clients’ needs and provide tailored solutions by collaborating with the internal teams (design, development, marketing, etc.) to ensure seamless project execution and delivery. Manage and coordinate the delivery of projects, ensuring they are completed on time, within budget, and meet client expectations. Monitor client satisfaction and resolve any issues or concerns promptly, ensuring a high level of customer service. Develop and present regular reports and updates on project progress, KPIs, and performance metrics to clients. Monitor client accounts, track key metrics, and identify potential opportunities for growth. Assist in the development of digital strategies and recommendations to help clients achieve their business objectives. Support the business development team by participating in client meetings, presentations, and proposal development. Manage and track client feedback, suggesting improvements to internal processes and offerings. Assist in onboarding new clients and understanding their business objectives, goals, and technical requirements. Skills & Qualifications: Skills: Strong communication and interpersonal skills with the ability to build relationships with clients and internal teams. Ability to effectively manage multiple projects simultaneously Knowledge of digital marketing services (SEO, PPC, content marketing, web development, etc.). Excellent problem solving skills and the ability to adapt to changing client needs and priorities. Proficient in using tools like Microsoft Office, Google Suite A proactive approach to client servicing and problem resolution with the ability to exceed client expectations Education: Currently pursuing (preferably final semester) or recently graduated with a degree in Business Administration, Marketing, Communications, or a related field. Benefits: Opportunities for professional growth and development. Mentorship and learning opportunities to help you grow in your career. Exposure to client interactions and digital strategy implementation. Completion Certificate/ Letter of recommendation for Interns. Internship may be converted to a full time role basis Individual's performance & Company's requirement. Job Types: Full-time, Fresher, Internship Contract length: 3 months Pay: From ₹7,000.00 per month Benefits: Flexible schedule Schedule: Day shift Monday to Friday Work Location: In person
