Intake Manager Consumer Credit Risk- U.S Personal Banking (Vice President)

As the Intake Manager - Consumer Credit Risk (Vice President) at our company, your role will involve overseeing the intake, prioritization, and implementation of all credit risk-related changes to ensure alignment with profitability goals and strong risk management disciplines. You will lead a functional team, manage control breaks, support business-as-usual activities, and maintain operational excellence within the credit risk framework. Your strong leadership, project management, and collaboration skills will be crucial in working across multiple stakeholders to deliver changes efficiently and meet profitability targets. **Key Responsibilities:** - Lead the end-to-end change management process for all credit risk initiatives, including new product introductions, regulatory updates, credit policy changes, and system enhancements. - Develop and maintain an intake process that captures, prioritizes, and aligns changes with the organization's broader credit risk strategy. - Identify and manage control breaks within credit risk processes, ensuring timely remediation to mitigate operational and compliance risks. - Manage BAU activities related to credit risk, ensuring ongoing processes support profitability and risk discipline goals. - Partner with technology, operations, risk, and compliance teams to ensure successful delivery of credit risk changes and projects. - Ensure all credit risk changes, control breaks, and BAU activities align with profitability goals and enhance risk management practices. - Lead efforts to continuously improve the change management and intake processes, leveraging process improvement methodologies. **Key Qualifications:** - Bachelors degree in Business, Finance, Risk Management, or a related field. Advanced degrees and certifications in project management or risk management are a plus. - 12+ years of experience in credit risk, change management, or project management roles, with a proven track record of leading cross-functional teams. - Deep understanding of credit risk management, risk control frameworks, and regulatory requirements. - Strong collaboration and stakeholder management skills, with experience working across risk, operations, technology, and compliance teams. - Strong analytical skills and experience using data to evaluate the impact of credit risk changes on profitability and risk performance. - Experience leading process improvement initiatives using methodologies such as Lean or Six Sigma. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.,