Inside Sales Specialist

Company Description

ChromQ Instruments aims to accelerate science by providing world-class instrumentation and consumables for the pharmaceutical and other industries. We are authorized dealers for prestigious brands like Thermo Fisher, Anton Paar, Merck Millipore, Stanmat Scientific, Horiba, Haeir Biomedical, BRAND Germany, Kimberly Clark, Diversey, and Lovibond Tintometer. Our extensive product range includes portable Raman systems, density meters, viscometers, water purification systems, HPLC flow meters, pH meters, conductivity meters, cooling and airflow systems, auto pipettes, and a variety of plant cleaning wipes, chemicals and disinfectants.

Role Description

This is a full-time, on-site role for an Inside Sales Specialist based in Indore. The Inside Sales Specialist will be responsible for generating leads, handling customer inquiries, ensuring customer satisfaction, and maintaining excellent communication with clients. The role involves everyday tasks such as managing sales calls, building customer relationships, providing product information, and supporting customer service efforts to enhance overall sales performance.

Qualifications

• Strong skills in Inside Sales and Lead Generation
• Proven expertise in Customer Service and Customer Satisfaction
• Excellent Communication skills, both written and verbal
• Ability to work in a fast-paced environment and manage multiple tasks
• Bachelor’s degree in Business, Marketing, or a related field
• Prior experience in the scientific instrumentation or pharmaceutical industry is a plus
• Proficiency with CRM software and Microsoft Office Suite