Inside Sales Manager - US Process

Role & responsibilities Communication & Engagement l Oversee and guide client communications (calls, emails, demos) during night hours. l Ensure high-quality, solution-oriented engagement with prospects. l Provide real-time support to the sales team in closing deals. Sales Pipeline Management l Monitor and manage the sales pipeline through the CRM. l Ensure data accuracy and timely follow-ups. l Report on pipeline health and sales forecast. Lead Generation & Conversion Management l Oversee the identification, qualification, and nurturing of leads during night hours. l Ensure the team is effectively following up on inbound and outbound leads. l Optimize lead conversion strategies to meet sales targets. Team Management & Performance l Supervise and mentor the night shift inside sales team. l Set performance benchmarks and ensure target achievement. l Conduct regular coaching, training, and performance appraisals. Client Communication & Engagement l Oversee and guide client communications (calls, emails, demos) during night hours. l Ensure high-quality, solution-oriented engagement with prospects. l Provide real-time support to the sales team in closing deals. Qualifications and Skills Any Graduate / Post Graduate 8+ years of experience in inside sales, with at least 3-4 years in a managerial role. Strong leadership, communication, and interpersonal skills. Proficiency in CRM software and sales analytical tools. Proven ability to drive results and meet or exceed sales targets. Job Location - Andheri West ( Azad Nagar ) Shift Timing - 5:30pm 6:30 am - 9 hrs. Rotational Shifts ( Night Shift ) Working Days - Mon to Fri Preferred - Male Candidate