Inside Sales Executive

Job Description

About the Company - SSO Hospital Specialty Surgical Oncology (SSO) is one of India’s fastest-growing platforms delivering affordable, high-quality cancer care, headquartered in Mumbai. Founded and led by a distinguished team of oncologists and healthcare experts, SSO is redefining surgical oncology through deep clinical expertise, doctor-led leadership, and scalable, patient-centric models. With a strong presence across Mumbai (Ghatkopar, Thane, Andheri, and upcoming centers in South Mumbai and Ahmedabad) and Tier 2 cities like Nagpur and Belgaum. Its founding team brings 10,000+ surgeries of collective experience from premier institutions like Tata Memorial, Saifee, and Breach Candy. As we expand, SSO offers an extraordinary opportunity for like-minded professionals to join a mission-driven organization shaping the future of oncology in India — grounded in excellence, empathy, and innovation. Role We are looking for a dynamic and motivated B2C Inside Sales Executive to join our chain of cancer day care clinics. The ideal candidate will be responsible for understanding patient concerns, advising them on our services, and driving the sales process. The role requires excellent communication skills, a deep understanding of CRM systems, and the ability to work collaboratively with the care management team. Key Responsibilities: Understand Patient Problems: Engage with patients to deeply understand their cancer-related issues and concerns. Answering Queries: Respond to patient inquiries promptly and accurately, providing detailed information about our services. Advise on Services: Use structured discussions to advise patients on the most suitable services that address their specific needs. Manage Sales Process: Handle the sales process from start to finish, ensuring a seamless and positive experience for the patient. Collaborate with Care Managers: Work closely with the care management team to ensure patient needs are met and services are aligned. Develop and Execute Sales Strategies: Create and implement effective sales strategies to achieve targets and enhance clinic revenue. Collect and Update Patient Data: Accurately collect and update patient information in the CRM system to maintain detailed and up-to-date records. Requirements: 1 to 4 years of experience in hard core sales (Freshers with a strong aptitude for sales are encouraged to apply). Knowledge and experience in using CRM systems. Ability to work in a fast-paced environment. Based in Gurgaon or Delhi. Immediate availability to join. Key Skills: Active listening Excellent communication Skills Negotiation Interpersonal skills Objection handling Identify your customers Emotional Intelligence Positive Thinking Time management