Posted:9 hours ago|
Platform:
Work from Office
Full Time
Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.
- Handle customer inquiries via phone, email, and chat.
- Provide detailed information about our products and services.
- Assist customers in making informed decisions about their insurance needs.
- Maintain accurate records of customer interactions and transactions.
- Resolve customer complaints in a professional and timely manner.
- Collaborate with team members to improve customer satisfaction.
- Experience: 0-4 years in customer service or sales.
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Basic computer skills and familiarity with CRM systems.
- Strong problem-solving abilities and attention to detail.
- High School Diploma and Bachelor's degree preferred.
Working Conditions:
- 6-day working week.
Policybazaar
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