Inside Sales Executive - B2C

Please note : This role would be an contract role for initial 6 months and after that based on your performance it will be converted to full time role.

Please apply only if you are fine in taking up the contract role for initial 6 months.

Requirements

• Proven experience in B2C inside sales, preferably with outbound calling and multi-campaign management
• Exceptional verbal communication and active listening skills
• Ability to clearly articulate product features and tailor messaging to different customer segments
• Comfortable working in a fast-paced, target-driven environment
• Proficiency with CRM software and Microsoft Office applications.
• Strong organizational skills and attention to detailSelf-motivated, goal-oriented, and able to work independently or as part of a team

Responsibilities

• Conduct proactive outbound calls to potential customers to promote and sell products, events, and programs
• Clearly and persuasively describe product features, benefits, and unique selling points to customers
• Understand and assess customer needs to recommend appropriate solutions and offerings
• Manage calling campaigns for multiple events and programs simultaneously, ensuring timely follow-ups and lead conversions
• Achieve and exceed monthly and quarterly sales targets
• Maintain accurate and detailed records of calls, interactions, and sales activities in the CRM system
• Collaborate with marketing and support teams to optimize campaign effectiveness and customer satisfaction
• Stay up-to-date with product knowledge, industry trends, and competitor offerings
• Handle customer inquiries and objections professionally, ensuring a positive brand experience
• Participate in regular sales training and team meetings to share best practices and strategies