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Infra- Consultant

Infra- Consultant

Infosys

5 - 10 years

6 - 10 Lacs

Bengaluru

Posted:1 week ago| Platform:

Apply

Skills Required

networking sql microsoft windows powershell desktop support project management ip vb sql server change management itil certified vb script itsm incident management application support vendor troubleshooting wireless aws infrastructure services itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Educational Requirements
Bachelor of Engineering Service Line
Cloud & Infrastructure Services Responsibilities
Responsibilities:

Support Desktop & Laptop OS

Windows, Mac installation, configuration & troubleshooting

Microsoft patches, AV and desktop application support

Troubleshoot Desktop & Laptop OS Configuring of Driver & Devices

Install & troubleshoot standard software

Email & Application Support

Basic LAN

IP address allocation, conflicts, able to differentiate the required network from others

Wireless LAN troubleshooting

Perform Install, Move, Add or Change (IMAC) at the workstation level

AD domain

Resolve Printer installation and sharing related issues (Network / Local Printer)

Scanner relates issues/troubleshooting

In case of hardware problems, escalate to hardware vendors

Remote Support-Desktop and Remote Assistance
Technical and Professional Requirements:
:

5+ years of experience in Desktop support

Strong Experience in windows 10 and 11 support.

Able to manage a team of 10-20 members

Mandatory to work 24X7 shifts

Experience with scripting automation using Vbscript, powershell, or other scripting languages, with three years’ experience using PowerShell to automate task would be an added advantage.
Preferred
Skills:

Domain-Network-Network Security Firewall & Policies Technology-Embedded Software-Wireless Technology-Backup Administration-Backup Technologies Technology-Database-Oracle Database Foundational-Service Management-ITIL Technology-Microsoft Technologies-Windows OS Technology-Database Administration-MS SQL Server-SQL Server Technology-EUC-EUC-Others Technology-Network-Firewall_and_Media-Juniper-Firewall Technology-Network-Load Balancer-F5-Load balancer Technology-SAP Basis Administration-SAP Basis Admin Technology-Infrastructure-Storage-Administration-Server-Storage-Others Technology-Networking-Routing technologies

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Infra- Consultant