Infoblox is hiring For Business Analyst II

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Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running

Be Infoblox

Business Analyst II

We have an opportunity for a Business Analyst II to join our Global Customer Care team, reporting to the Director of Global Customer Care Operations. In this role, you will formulate, organize, and monitor cross-departmental activities for improving our systems, processing, and reporting.

Be a Contributor What Youll Do

• Translate new business requirements into user stories, follow-up on IT developments, test the solution and provide user training and documentation
• Ensure end to end solution integrity through process and system integration with other teams, systems, solutions and process areas
• Ensure that solutions support long-term company goals while delivering maximum incremental short-term benefits
• Develop and maintain a detailed understanding of solutions in the contract renewal space and understand both upstream and downstream integration points
• Manage stakeholder relationships; understand business priorities and strategic initiatives
• Support business activities with respect to data requirements, data flow, data analytics and modeling
• Provide input to the IT Business Application Portfolio and Systems Integration roadmap
• Proactively recommend business process improvements

Be Prepared — What You Bring

• 5+ years of directly related professional experience (Master or bachelor’s degree in related area)
• Proven experience with leading CPQ tools such as Salesforce CPQ and Salesforce administration
• Experience in business/data analysis, ability to translate ambiguous information into analytical insights, and consistent track record of driving data-based solutions
• Proactive problem-solver who thrives in a fast-paced environment; able to navigate competing priorities with a positive attitude
• Superb communication and presentation skills; able to filter and convey relevant information to the appropriate audience
• Committed to identifying and presenting innovative ideas to improve processes, tools, and performance
• Well respected and trusted partner who performs well in a collaborative environment
• High degree of professionalism, integrity and the drive to go above and beyond
• Self-motivated with outstanding time management skills, and able to work with minimal direction
• Thorough understanding of project management and development methodologies as Waterfall, SDLC, Agile, DevOps or ITIL

Be Successful — Your Path

First 90 Days: Immerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work.

Six Months: Deliver a signature win: ship a feature, close a marquee deal, launch a campaign, or roll out a game-changing process.

One Year: Own your domain, mentor the next newcomer, and steer our roadmap with data-driven ideas.

Belong— Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

Be Rewarded —Benefits That Help You Grow, Thrive, Belong

• Comprehensive health coverage, generous PTO, and flexible work options.
• Learning opportunities, career-mobility programs, and leadership workshops.
• Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy.
• Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations.
• CharitableGiving Program supported by Company Match.
• We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications

Be the Difference?

Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis

Hybrid: #LI-Hybrid

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