123 Individual Loan Jobs

Post : Loan Executive Identify and acquire potential customers for home loans. Conduct field visits and customer meetings. Call and meet customers to explain loan options clearly Follow up and achieve monthly sales targets Required Candidate profile • Graduate • Must have 1 year exp. in Home Loan / Mortgage Loan / LAP • Age : 21 to 30 years • Good Communication Skills • For more info. Call on: 9714076279 HR Krish Perks and benefits Hike + Incentives + PF + Promotions + Insurances

NABFINS LIMITED Job Description Job Title: AGM/ Senior Manager - Housing Loans & Individual Loans Department: Operations Location: Bangalore CTC Range: As per company norms Position Type: Full-time | On-site Job Purpose: To drive Implementation, and Management of Micro Housing loan and Individual loans products. The role will be responsible for developing market-relevant solutions, ensuring regulatory compliance, managing product line and maintaining a healthy portfolio with a focus on financial inclusion and affordable housing finance. Driving business and building strong Portfolio, understanding of rural lending & Affordable housing segment. Key Responsibilities: Business Development & Portfolio Growth. Drive disbursement targets and portfolio expansion. Monitor performance, delinquencies, and implement portfolio correction measures. Process & Technology Enablement Optimize credit processes for underwriting, sanctioning, and disbursement. Collaborate with tech teams for digitization and integration with core systems. Risk & Compliance Ensure product and credit policies comply with RBI, NHB, and company norms. Strengthen documentation, legal due diligence, and field-level verification processes. Stakeholder & Team Management Train and guide regional and field teams on product and process. Liaise with partners, builders, property evaluators, and legal counsel as needed. Market Insights & Product Innovation Stay updated with regulatory changes, competitor products, and market needs. Identify cross-sell and up-sell opportunities (e.g., insurance, top-up loans). Qualification & Experience: Graduate/preferable Postgraduate in Management, Finance, or related disciplines. Minimum 8 years of experience in the NBFC/BFSI sector, including 5 years of specialized experience in housing finance for AGM. Minimum 5 years of experience in the NBFC/BFSI sector, including 3 years of specialized experience in housing finance for Senior Manager. Proven track record in product rollout, credit, and operations management, especially in Housing finance. Strong understanding of affordable housing title verification, and risk assessment. Legal and Technical aspects of loan appraisal. Sound knowledge of Microsoft excel and other data analysis tool. Interested candidate can send their CV/ Resume to : Nandish M Mail ID: nandish.m@nabfins.org

Sell Loan Sales to the Customers and Individuals Call and meet customers to explain loan options clearly Handle leads, walk-ins & referrals and support loan approvals Collect documents, follow up, and achieve monthly sales targets Required Candidate profile • 12th Pass / Graduate • Must have 6 Months exp. in Any Type Of Loan Sales (Gold Loan Prefer) • Age : 21 to 40 years • Good Communication Skills • For more info. Call on: 74909 71634 HR Mahek Perks and benefits Hike + Incentives + PF + Promotions + Insurances

Post : Relationship Officer Sell Loan Sales to the Customers and Individuals Call and meet customers to explain loan options clearly Handle leads, walk-ins & referrals and support loan approvals Follow up and achieve monthly sales targets Required Candidate profile • 12th Pass / Graduate • Must have 6 Months exp. in Any Type Of Loan Sales • Age : 21 to 40 years • Good Communication Skills • For more info. Call on: 74909 71634 HR Mahek Perks and benefits Hike + Incentives + PF + Promotions + Insurances

Role & responsibilities A Relationship Manager (RM) for Individual Loans (MEL/PL) at IDFC First Bank is responsible for building relationships with clients and ensuring the timely disbursement of loans. They also work to achieve sales goals and improve service quality. Responsibilities Client needs : Assess client needs and generate new revenue streams Loan disbursement : Ensure loans are disbursed quickly and in line with client needs Sales : Achieve sales goals through new business, referrals, and account retention Account quality : Monitor collections and conduct field audits to ensure account quality Market intelligence : Gather market intelligence and compare it to competitors Process improvement : Recommend process changes to improve service quality and efficiency Team management : Manage a team of field officers and ensure their development You can find job listings for Relationship Manager (RM) for Individual Loans (MEL/PL) at IDFC First Bank on LinkedIn and on the IDFC First Bank career website. Preferred candidate profile Perks and benefits

Role & responsibilities A Relationship Manager (RM) for Individual Loans (MEL/PL) at IDFC First Bank is responsible for building relationships with clients and ensuring the timely disbursement of loans. They also work to achieve sales goals and improve service quality. Responsibilities Client needs : Assess client needs and generate new revenue streams Loan disbursement : Ensure loans are disbursed quickly and in line with client needs Sales : Achieve sales goals through new business, referrals, and account retention Account quality : Monitor collections and conduct field audits to ensure account quality Market intelligence : Gather market intelligence and compare it to competitors Process improvement : Recommend process changes to improve service quality and efficiency Team management : Manage a team of field officers and ensure their development You can find job listings for Relationship Manager (RM) for Individual Loans (MEL/PL) at IDFC First Bank on LinkedIn and on the IDFC First Bank career website. Preferred candidate profile Perks and benefits

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Territory Sales Manager - GEL Job Title Territory Sales Manager GEL Function / Department Rural Department Head Rural Head Reporting Manager State Business Manager Purpose of the Job: Ensure profitability of the Area, and contribution to the revenue of the state by ensuring all Company policies, practices & guidelines are adhered to as per approved policy. All constituents of the Area functions in a seamless manner & build synergy in overall operations of the Area. Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management Area Profitability Area Portfolio Performance Productivity of front end personnel. Growth in contribution on volume and revenue to the state Fee Income Customer Focus Customer Care Programs in the Area Attending customer queries & resolution in TAT New Customer acquisition and attrition. No .of CSR activities. People / Team Ensures every new joinee in the cluster goes through the training and is certified before he is got into branch. Area Attrition Voluntary / Involuntary No. of people groomed to the next level. Process / Quality Improvement File Quality Check Adherence to process disbursement, collections etc. Ensure prevention of frauds through various process check points and monitor those check points periodically SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1-04M1 to M3SM1 to SM3Nos. 7-10 NANA Total : Self-deliverables The most important tasks performed on an individual basis without involving subordinates are Monitors and maintains SG product Reviews Branch Operating Matrix Periodically reviews CPVs and GRTs. Monitor profitability and performance of the Area/Clusters using various productivity, efficiency and financial parameters. Periodically audits the cash management process. Periodically reviews the insurance claim process and ensures the claim process is duly adhered to. Undertakes measures to increase growth in volume and contribution of the cluster to the state. Plans and implements customer care programs regularly. Plans activities to ensure growth of business and therefore market share. Actively takes part in the hiring of front end sales personnel for the cluster ensuring 100% manning at any point in time. Ensures all the employees on boarded have undergone requisite training and are certified. Ensures all the Units have adhered to all statutory norms and escalates as and when any issues surfaces. Takes the lead to address any customer complaint and ensures resolution. Takes a periodic review on customer attrition and reasons for the same. Does a daily check on ODs in the cluster with reasons and intervenes as and when required. Identify and analyze risks (economic, social, political, etc) related to broader loan portfolio; ensure portfolio diversification and quality across activities and Area Does a periodic check on cash reconciliation across the Area/ cluster. Does a regular check on attrition and reasons responsible for them. Coaches Unit Managers in analyzing reasons behind drop-out rates and identifying techniques to reduce drop-out problems. Continuously upholds and communicates importance of Integrity and Discipline in the branch. Responsible for the upkeep of all matters related to the disciplinary grid irrespective of grade or role. Responsible for infrastructure of SMFG and its maintenance Responsible for daily reporting of business and performance to the State Business Head. Through periodic reviews ensures adherence to processes so as to meet the audit requirements. Periodically audits files during month end to ensure there are no exceptions raised and FTR score is as per norms. Ensures organizing of community care programs. Periodically attends branch huddle meetings, center meeting to check effectiveness. Ensure login to disbursal ratio is within the national similarly rejection ratio is within the national average. Periodically does physical customer checks to validate. Monitors plan to result every month. Anticipates and uses data to ensure resolutions / escalate problems where ever. ¢ Co-ordinates with various support functions to ensure smooth working relationship. ¢ Upholds the values and principles of the company. Expertise required/ Domain Knowledge: Rural Market Knowledge, Network with the local community and Opinion Leaders. No. of years of relevant experience: Minimum 7 years of experience in financial services in a supervisory role in rural industry. Any specific specialization/education: Graduate

ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Manager Customer Service Officer Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8714644961 - Mr. Abinash Criteria: Customer Service Officer *) Any fresher can apply Qualification : Plus two/ any degree/ any PG Age : 30 Customer Service Manager *) Candidates having 5 plus years of experience in Micro finance/banking (in Group loan product). *) Minimum 2 plus years of experience in team handling. Qualification : Any degree Age : 40 We are looking forward to meet you!!!

ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Officer Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8778231801 - Mr. Jeeva Criteria: *) Any fresher can apply Qualification : Plus two/ any degree/ any PG Age : 30 Job Description Identification of Sangams (Joint Liability Group) Coordinate with Unit Managers for Sangam Formation Adding of more members into Sangam Collection of Instalment amount in decided intervals Documentations & Reporting as needed We are looking forward to meet you!!!

1. Manage a Region for the Micro loan (Ticket Size upto 5 Lac) carrying the responsibility of achieving assigned business target month on month the sales and cross sell targets 2. Handling Cluster heads who have Sales Managers & Relationship Managers Required Candidate profile 1. Good communication skills 2. Should be an eminent team leader 3. Good inter-personal skills 4. Knowledge of Microsoft Office Suite 5. Handling multiple locations within the zone / region

Job Description Task performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Other relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Graduate Fresher may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: Graduate

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

GRADE-O/AM-I/AM-IIDEPARTMENT-MICROBANKING REPORTS TO -Assistant Customer Relationship Manager ROLE PURPOSE & OBJECTIVE Manages banking relationship with 650 families within the geographic area of control by offering full range of banking services Directly responsible to acquire new customers for Group Lending (GL) business and servicing existing customers Upsell loans to right customers and family members based on requirement and capacity to repay Offer and onboard Savings Accounts and other deposit products to customer, their family members and their references Deliver prompt customer services; be accessible to customers at all times for GL, IL and Family Banking queries Generate quality leads for cross-selling for third party products offered by Ujjivan Small finance Bank. Provide timely loan for eligible repeat and top-up customers. Adherence to the defined set of processes and circulars. SIZE OF THE ROLE FINANCIAL SIZENON-FINANCIAL SIZE Portfolio Managed- 2 Cr Customers handled- 500 customers Number of portfolio products- Group Loan, Individual Loan, CASA, TD and TPP products KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Meet the set targets on Group Loans (GL) in terms of open market acquisition and repeat GL loans Convert GL customers, family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balance Actively source term deposits (FD and RD) from Family members of GL customers Offer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify, process and refer GL customers who can be potentially given Individual loans either unsecured /secured Share customer insights/product related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products (Loans GL, IL, Secured, Deposits & Insurance) offered by Ujjivan Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services Ensure timely insurance claim settlement for his/her customers Resolve customer queries/pertaining to GL, IL & Family Banking within specified timelines Internal Process Identify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family Banking Group Loans: Fill customer profile forms, Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms followed by a Compulsory Group Training (CGTs) Individual loans (for certified CROs): Analyze existing customer profile and repayment capacity, fill customer profile forms, Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms Coordinate with customers in the disbursement process Conduct Center Meeting as per schedule without fail and ensure timely repayments, collection of deposits for savings accounts / fixed deposit, updates all transactions on True-Cell, an interface to track monetary transactions Open savings accounts for Customer and their Family members in Ujjivan Help to conduct the CSR activities and motivates customers to participate in the Financial Literacy Program Give the detailed field reports to ACRM and discuss field related issues Adherence to the defined set of processes and circulars. Learning & Innovation Maintain up to date knowledge of GL, IL and Family Banking products and services as well as a working knowledge of other products offered in the branch Ensure adherence to training man-days/ mandatory training programs for self Ensure goal setting, mid-year review and performance appraisal processes are completed within specified timelines MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate Experience 0-1 year experience for Graduates Field Experience preferably in product sales, banking or collection Functional Skills Knowledge on unsecured products Basic Computer knowledge (MS Office, Outlook) / Ease of technology usage Is fluent in the local languages and has a working knowledge of English Behavioral Skills Product selling skills Willingness to travel & relocation as per business requirements and career opportunities Interpersonal skills Ability to interface (orally and in writing) with all levels of associates and customers Ability to manage teams and drive performance Training skills

ROLE PURPOSE & OBJECTIVE Actively drive acquisition of customers for unsecured loans (GL and unsecured IL). Enable conversion of existing borrowing customers for liabilities. Ensure that Family banking products are actively cross sold to family members and referrals of existing customer. Undertake initiatives to retain and deepen relationship with existing customer for unsecured loans and for liabilities Maintains process quality & ensures adherence to internal audit standards. Management of all the reporting staff. Closure of Audit points and maintaining threshold on "Needs Improvement" and "Unsatisfactory" branches. Timely disbursement of sanctioned loans. KEY DUTIES & RESPONSIBILITIES OF THE ROLEBusiness/ Financials Monitors branch performance in MB unsecured and secured loans along with ACRM Responsible for acquiring new GL customers; conversion of customers from unsecured to secured loans Key person for scaling up Family Banking in branch. Executes the sales plans for the branch for acquisition of accounts and term deposits for family member and referrals of group loan and unsecured individual loan customers Set weekly/monthly targets for the team, reviews the set targets on a regular basis Guide the CROs to enable conversion of existing borrowing customers for liabilities Execute the marketing initiatives designed by products & marketing department Assess the market potential and give feedback on product modification and new product development to the regional product teams Share insights on competitor products to the regional product/marketing teams Customer Ensure customers and CROs are educated about the unsecured loans and liabilities products offered by Ujjivan Resolve customer queries/grievances (pertaining to GL, unsecured IL, liabilities) escalated from the CROs within specified time frame Internal Process Oversee collection of documents for account opening in strict adherence to KYC norms Keep abreast of the changes in policies and guidelines by RBI, ensures his/her team is educated on the changes to ensure strict adherence Responsible for correct storage of client information and any other documentation inclusive internal reports, memos etc. Oversee follow-ups with overdue customers to collect the payments Conduct customer house visits, cross verify the documents and details in the Customer Profile forms (CPF) and Loan Application forms (LAF), conduct Group Recognition Training (GRTs) Perform visits to the Center meetings to check whether they are as per scheduled time and day. Ensure CROs deposit center meeting cash at the nearest or collocated BCs. Timely disbursement of sanctioned loans closure of Audit points and Maintaining threshold on "Needs Improvement" and Unsatisfactory" branches. Implementation of products pertaining to Government business. To ensure adherence to minimum number of House visits and center visits for the month. Learning & Innovation Coach the branch staff on unsecured loans products to drive targets and support them in conversion of existing customers for deposit products Resolve queries and escalations from the team in a well-defined timeframe Ensure adherence to training man-days/ mandatory training programs for self and reportees Ensure goal-setting, midyear -review and annual appraisal process happens within specified timelines for self and reportees Monitor timely completion of mandatory courses of the staff Monitor timely completion of mandatory annual leave of the staff. Educational Qualifications Graduate in Commerce/Business/Economics or related subjects with good analytical and sales skills to be considered. Experience Preferred experience of 2-4 years in banking, sales or collection 2-4 years of experience in MFI sales & team handling experience Functional Skills Knowledge on unsecured products Basic Computer knowledge (MS Office, Outlook) / Ease of technology usage Basic knowledge of accounting and finance administration desirable Is fluent in the local languages and has a working knowledge of English Knowledge of KYC/AML norms and other guidelines for liabilities Behavioral Skills Multiple product selling skills Willingness to travel & relocation as per business requirements and career opportunities Interpersonal skills Ability to interface (orally and in writing) with all levels of associates and customers Ability to manage teams and drive performance Training skills Contact: Dhamodharan N _ Officer-HRBP Phone: +91 7904034400 Mail:dhamodharan.natarajan@ujjivan.com

Responsible for building and development of internal team of sales officers and external channel partners. Responsible for achieving the sales and cross-sell targets, customer satisfaction, productivity and thus enhance profitability through the team of sales officers. Responsible for establishing of the Piramal brand and managing the sales and business development activities. Smooth functioning of lending process at the various stages such as inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service. 4 to 6 years of experience of mortgage in NBFCs Ability to liaison & follow-up with external and internal stakeholders. Good written & verbal communication skills Experience of recruiting and training of sales team and channel partners Ability to work under tight deadlines.

Role & responsibilities - Product - PL & BL Job Title - Relationship Manager -DSA CTC - 6Lpa - 7.5 Lpa Education - Min. Graduate Age 32 years Requirement * Achieving sales targets for Pl & BL product with Business Relationship and DSA * Target new client acquisition through sourcing of leads and Business conversation in conjunction with channel partners * Follow the standardized process and documentation norms for quick and complaint closure of client request. Branch Locations - Interested candidate share your updated resume or any reference if you have.

Role & responsibilities - Product - PL & BL Job Title - CRE/RO Education - Min. Graduate Age 32 years Requirement * Achieving sales targets for Pl & BL product with Business Relationship and open market * Target new client acquisition through sourcing of leads and Business conversation in conjunction with channel partners * Follow the standardized process and documentation norms for quick and complaint closure of client request. Branch Locations - Ludhiana, Chandigarh, Hisar & Rewari Interested candidate share your updated resume or any reference if you have.

Role: Client acquisition, loan processing, portfolio & recovery management. Eligibility: 12th pass, fresher/experienced, good Hindi/regional skills, local area knowledge. Salary: 11K–15K + incentives, PF, ESIC, free stay, fuel & insurance

Role: Client acquisition, loan processing, portfolio & recovery management. Eligibility: 12th pass, fresher/experienced, good Hindi/regional skills, local area knowledge. Salary: 11K–15K + incentives, PF, ESIC, free stay, fuel & insurance