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Kinsfolk Technology Pvt.ltd
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Incident and Change Manager For

Incident and Change Manager For

Kinsfolk Technology Pvt.ltd

3 - 7 years

3 - 7 Lacs

mumbai

Posted:23 hours ago| Platform:

Apply

Skills Required

training team management senior management project control project management client engagement business management operations recruitment crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job title - Incident and Change Manager

Responsibilities / Role Overview

Stakeholder / Business Management / Project Management

Customer Relationship Management

Process / Service Improvements and Adherence

Project Control, Management and Review / delivery

Team Management

Provide guidance and mentorship to team

Conduct performance appraisals for team members, if required

Participate in organizational initiatives such as recruitment drives, training programs etc.

Deliver communication received from senior management/client to the team members through team meetings

Client Engagement

Determine client requirements by maintaining contact with client; visiting operational environments; benchmarking best practices; analyzing information and applications

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