Inbound Travel Assistant

Company Overview:

All 4Season is a Luxury Travel Company dedicated to providing exceptional travel services to our clients. We specialize in organizing international travel arrangements, ensuring a seamless and memorable experience for our customers. As we continue to grow, we are seeking a skilled and detail-oriented International Ticketing Specialist to join our dynamic team.

Position Overview:

The Domestic Holidays Specialist will play a key role in creating, planning, and coordinating domestic holiday packages for our clients. This role requires a passion for travel, excellent communication skills, and the ability to craft unique and memorable experiences tailored to the preferences and interests of our diverse clientele.

Key Responsibilities:

• Develop and design domestic holiday packages that cater to different preferences, budgets, and travel styles.
• Research and stay informed about popular domestic destinations, attractions, and activities.
• Collaborate with clients to understand their travel preferences, interests, and special requirements.
• Customize holiday packages to meet individual client needs, ensuring a personalized and unique experience.
• Create detailed and well-organized itineraries, including transportation, accommodations, and activities.
• Ensure that itineraries align with client preferences and provide a seamless travel experience.
• Liaise with hotels, transportation providers, and other vendors to secure bookings and negotiate favorable terms.
• Establish and maintain strong relationships with vendors to ensure high-quality services for clients.
• Provide excellent customer service by promptly responding to client inquiries, addressing concerns, and offering support throughout their travel experience.
• Manage and resolve any issues that may arise during the client's holiday.
• Prepare and provide clients with all necessary travel documents, including itineraries, hotel vouchers, and activity details.
• Maintain accurate records of client interactions and trip details.

Qualifications

1. Proven experience in the travel industry, with a focus on domestic holiday planning.

2. Strong knowledge of popular domestic travel destinations, attractions, and activities.

3. Excellent communication and interpersonal skills.

4. Creativity and the ability to design unique and appealing holiday packages.

Detail-oriented with strong organizational and time-management skills.