Inbound Sales Specialist

As an Inbound Sales Executive at Unicommerce, your role will involve handling inbound leads, chats, and emails from prospective customers. You will be expected to understand customer needs and offer the best solutions or products accordingly. Your primary focus will be on converting incoming leads into successful sales and maintaining detailed records of customer interactions and sales in the CRM. It will also be crucial for you to follow up with potential leads to nurture and convert them effectively. Key Responsibilities: - Handle inbound Leads, chats, and emails from prospective customers. - Understand customer needs and offer the best solutions or products accordingly. - Convert incoming leads into successful sales. - Maintain detailed records of customer interactions and sales in the CRM. - Follow up with potential leads to nurture and convert them. - Collaborate with the marketing and product teams to stay updated on offerings and promotions. - Achieve and exceed monthly sales targets. - Provide exceptional customer service and resolve queries efficiently. Qualifications Required: - Previous experience in sales or customer service roles is preferred. - Excellent communication and interpersonal skills. - Ability to understand customer needs and offer appropriate solutions. - Proficiency in using CRM software to maintain customer records. - Strong negotiation and persuasion skills. - Goal-oriented mindset with a focus on achieving and exceeding sales targets. (Note: No additional details about the company were provided in the job description.),