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Inbound & Outbound Voice Process Professional - Customer service

Inbound & Outbound Voice Process Professional - Customer service

Linchpin Technologies

0 - 4 years

1 - 4 Lacs

Thane Maharashtra India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

crm software Call Handling Data Entry Lead Generation Customer query management Sales Support Inbound Voice Process Outbound Voice Process

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking enthusiastic Inbound & Outbound Voice Process Professionals to handle customer interactions effectively. This role involves managing incoming customer calls, making outbound calls for follow-ups or sales, and ensuring excellent customer service. Key Responsibilities: Handle inbound customer calls to resolve queries and provide support Make outbound calls for customer follow-ups, feedback, or sales promotion Maintain accurate records of customer interactions and transactions Deliver excellent service to ensure high customer satisfaction Work collaboratively with team members and management to achieve targets Adhere to company policies, procedures, and quality standards Candidate Profile: Comfortable working in a fast-paced, target-driven environment Ability to handle both inbound and outbound calls efficiently Good problem-solving and multitasking skills Graduate or Undergraduate candidates can apply Freshers and experienced candidates welcome Immediate joiners preferred

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Linchpin Technologies

www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

COO

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Inbound & Outbound Voice Process Professional - Customer service

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Inbound & Outbound Voice Process Professional - Customer service

Experience & Salary

Skills Required

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