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Growing Stars Consulting India
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Inbound Customer Service Representative

Inbound Customer Service Representative

Growing Stars Consulting India

0 years

0 Lacs

Jaipur Rajasthan India

Posted:4 days ago| Platform:

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Skills Required

service support communication crm software

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for an Inbound Customer Service Representative located in Gurugram. The Inbound Customer Service Representative will be responsible for handling incoming customer inquiries, providing support, ensuring customer satisfaction, resolving issues, and enhancing the overall customer experience through effective communication and problem-solving skills. Daily tasks will primarily involve answering calls, responding to emails, and documenting customer interactions.

Qualifications

Customer Service Representatives, Customer Support, and Customer Service skills
Experience in achieving high levels of Customer Satisfaction and enhancing Customer Experience
Excellent written and verbal communication skills
Strong problem-solving and conflict-resolution skills
Proficiency with CRM software and other customer service tools
Ability to work efficiently in a fast-paced environment
Bachelor's degree in any discipline is a plus

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Inbound Customer Service Representative