Inbound Customer Service Representative

0 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

This is a full-time on-site role for a Customer Care Executive located in Gurugram. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, and offering exceptional customer service. The day-to-day tasks will involve answering customer queries, resolving issues, handling complaints, and providing information about products and services. Additionally, the role will include collaborating with the sales team, promoting products, and achieving sales targets.

Qualifications

  • Customer Support, Customer Satisfaction, and Customer Service skills
  • Excellent Communication skills
  • Sales experience
  • Strong problem-solving abilities
  • Ability to work independently and in a team environment
  • Previous experience in a customer care role is a plus
  • Bachelor's degree in Business, Communications, or a related field

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