raFT Consulting Services Pvt. Ltd.

Company Description raFT Consulting Services Pvt. Ltd. is a leading boutique HR and Financial Consulting firm specializing in high-quality workforce staffing solutions, talent development, corporate finance, and compliance services. raFT Consulting provides tailored solutions to help businesses achieve operational excellence and strategic goals. Our team is committed to delivering superior service and expertise to our clients. Role Description This is a full-time on-site role for an Inbound Customer Service Representative located in Mumbai. The Inbound Customer Service Representative will be responsible for managing incoming calls and customer service inquiries, identifying and assessing customers’ needs to achieve satisfaction, building sustainable relationships and trust with customer accounts, and providing accurate, valid, and complete information by using the right methods/tools. The role includes keeping records of customer interactions, processing customer accounts, and maintaining customer databases. Qualifications Experience with Customer Service, Customer Support, and Customer Satisfaction Ability to handle customer inquiries and provide excellent Customer Experience Strong communication and interpersonal skills Ability to work independently and as part of a team Problem-solving skills and attention to detail Previous experience in a customer service role is a plus High school diploma or equivalent education required; bachelor's degree is a plus

We are hiring for one of the leading consulting firms for multiple positions in the R2R + Controllership domain. 🔍 Roles Open : Assistant Manager to Manager 📍 Location : Gurgaon (Work from Office – 5 Days) 🕒 Experience : 5 to 10 Years 🎓 Qualification : CA / CA Inter / MBA / M.Com / B.Com 💼 Key Skills Required : Strong experience in P&L Management Month-end closing & reporting Internal Audit Proficiency in IFRS / GAAP / R2R processes

As an Oracle HCM Functional Consultant at raFT Consulting Services Pvt. Ltd., a premier firm specializing in HR and Financial Consulting based in Delhi, India, your primary responsibility will be to analyze business processes, offer consulting services, and integrate Oracle HR along with other Oracle Applications. You will work on-site full-time, engaging in tasks such as requirement gathering, system configuration, testing, and providing post-implementation support. Your ultimate objective is to provide top-notch solutions that align with client requirements and enhance operational efficiency. To excel in this role, you must possess a robust skill set in Business Process analysis and design, along with a background in Consulting that emphasizes client-centric solutions. Proficiency in Oracle HR and Oracle Applications is essential, as is knowledge of Integration techniques and tools. Strong problem-solving abilities and effective communication skills are crucial for success, and the capacity to collaborate efficiently in a team setting is highly valued. A Bachelor's degree in Information Technology, Business, or a related field is required. Previous experience in the HR or Financial Consulting industry would be advantageous. Join us at raFT Consulting Services Pvt. Ltd. to contribute to our commitment to delivering excellence and value to our esteemed clients.,

As a Senior Solution Consultant specializing in Kronos/WFD/UKG Pro Workforce Management (WFM) solutions, your primary responsibility will be to lead and oversee the implementation of Kronos/WFD/UKG Pro WFM projects. You will be involved in the entire project lifecycle, starting from scoping to post-go-live support, ensuring seamless and timely execution of projects. Your role will involve collaborating with clients to evaluate their existing workforce management processes, identifying areas for enhancement to streamline operations, reduce expenses, and ensure compliance with regulations. You will be tasked with developing system configurations, testing procedures, and user acceptance testing (UAT) to guarantee the successful deployment and functionality of the WFM solution. In addition, you will be responsible for conducting end-user training sessions, creating user manuals, and delivering ongoing support post-implementation to address client queries, resolve issues, and optimize system performance. Your expertise will also be utilized in conducting system audits to pinpoint opportunities for improvement and ensure compliance with industry standards. Furthermore, you will work closely with sales and pre-sales teams to assist in solution scoping, proposal development, and other business growth initiatives. It will be essential for you to stay updated with the latest trends in Kronos, UKG Pro, and the industry as a whole to enhance service delivery and ensure client satisfaction. To excel in this role, you must possess comprehensive knowledge of Kronos, Workforce Dimensions (WFD), and UKG Pro platforms. Your track record should demonstrate successful leadership in Kronos/WFD/UKG Pro WFM implementations, proficiency in system configuration, business process design, and troubleshooting technical issues. Your project management skills, including the ability to manage multiple projects concurrently and meet deadlines, will be crucial. Exceptional communication and interpersonal skills are essential for engaging clients and stakeholders effectively at all levels. Your capacity to build strong client relationships, understand their requirements, and deliver customized solutions for their success will be instrumental in this role.,

Company Description raFT Consulting Services Pvt. Ltd. is a leading boutique HR & Financial Consulting firm that focuses on delivering high-quality workforce staffing solutions, talent development, corporate finance, and compliance services. We strive to provide customized and efficient services to meet the unique needs of our clients. Our dedication to excellence ensures that we attract and retain top talent while offering comprehensive and integrated financial consulting. Join us to be a part of a team that values expertise, innovation, and client success. Role Description This is a full-time remote role for a Telecaller in the Real Estate sector. The Telecaller will be responsible for contacting potential clients, following up on leads, explaining the details of properties available for sale or rent, answering client queries, and maintaining a customer database. The Telecaller will also schedule appointments for property inspections, provide excellent customer service, and work closely with the sales team to close deals and achieve sales targets. Qualifications Strong communication and interpersonal skills Proficiency in telecalling and customer service Basic knowledge of the real estate industry Proficiency in using CRM software and data entry skills Ability to handle calls and emails effectively Excellent organizational and time-management skills Ability to work independently and remotely Experience in sales or telemarketing is a plus A bachelor's degree in Business, Marketing, or a related field is preferred