IMEA iProcurement Administrator - Gurugram

Job Description

The role is based out of Gurugram. Job Overview: We are seeking a highly organized and professional administrator to join the iProcurement team. As the first point of contact for our stakeholders, you will play a crucial role in ensuring efficient day-to-day operations and providing a VIP support & service. This is a dynamic role that requires exceptional customer service skills and the ability to handle a variety of administrative tasks and problem solving. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively. Key Responsibilities: Inbox management for Dept mailbox Respond to mails with a professional demeanor and direct them to the appropriate person or department. Process invoices through the iProcurement system for multiple departments and project teams across IMEA Maintain detailed budget tracker with invoice & payment details Develop strong working relationships with the Finance, iProcurement teams to ensure smooth processing of payments Support iProcurement Specialist with information & stakeholder management as required Escalate when payments are held up, by liaising with relevant stakeholders to address roadblocks Answer, screen, and forward incoming mails and inquiries promptly and professionally to create a positive first impression Work closely with relevant stakeholders to ensure vendor process has been fulfilled and escalate any roadblocks that may delay contracted payment terms. Prepare and distribute internal and external communications, ensuring accuracy and professionalism in all written and spoken interactions. Invoice processing raising requisitions/PO Serve as point of contact for escalating employee issues with iProcurement Act as a liaison between clients and relevant staff members, ensuring smooth communication and addressing client concerns. Soft Skills: Attention to detail. Flexible and goal oriented. Exceptional written and spoken English, with impeccable grammar and communication skills. Excellent organizational and multitasking abilities. Strong interpersonal skills and a confident, professional demeanor. Ability to work independently and collaboratively within a team environment. Display proactive thinking and creative problem-solving skills to efficiently handle unexpected situations and find innovative solutions. Act as first point of contact to troubleshoot basic iProcurement issues for stakeholders & employees Technical Skills: Strong proficiency in Word, PowerPoint, Excel, and Outlook. Knowledge of Oracle systems is a plus Knowledge of iProcurement or similar payment platform. Experience Required: Minimum 3 years' experience in a corporate position. Experience in financial services, management consultancy, or professional services is a plus