Manager - H&B Consulting - US Healthcare

Job Description

We are seeking a talented individual to join our Health Operations team at Mercer. This role will be based in Noida. It is an Individual Contributor (IC) role This is a hybrid role that has a requirement of working at least three days a week in the office. Manager - H & B Consulting - Grade D What can you expect? Assist associates and lead consultants in serving our clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies Become steeped in the details and documentation of a clients current state of US healthcare benefit and group programs, such as plan designs, healthcare cost factors, the carrier contract marketing and renewal processes, compliance reporting and open enrollment periods Draft and structure communications and collateral such as client emails, proposals, letters, reports, spreadsheets, and presentations Analyze, benchmark and compare and contrast healthcare data and then interpret results and present insights to the core team Aid in developing open enrollment benefit guides Engage with client vendors regarding client deliverables, documentation and data, and issue resolution Project manage and coordinate with internal stakeholders from specialty teams and centers of excellence to stay on top of client deliverables Coordinate with actuaries to ensure they have all data required for their underwriting and that their inputs are accurately captured in client materials Monitor day-to-day client interactions and offer support or escalate appropriately Support with client compliance requirements Manage and maintain client documentation and data files Use Mercers proprietary tools, templates and best practices Interact daily with US-based core client team members What you need to have? Minimum 8+ yrs of exprience in US Healthcare industry. Excellent interpersonal, verbal, and written communication skills with an aptitude for presentation design and storytelling Strong analytical skills, both quantitative and qualitative, with the ability to articulate useful and noteworthy insights Competency in project management and superior organizational skills Intellectual curiosity; seeking opportunities to develop new skills and to deepen knowledge of the US Healthcare industry Ability to work in teams and independently across multiple clients Flexibility to work under tight deadlines and changing client needs Strong attention to detail WHAT MAKES YOU STAND OUT Experience working directly with US-based clients Track record of critical thinking beyond standard operating procedures Proven flair for building and sustaining relationships with onshore (US-based) colleagues Proven fast learner with a knack for taking initiative and emulating from example