Human Resources Manager - Global Business Services

Hello,

We are hiring for one of our MNC client

Human Resources Manager - Global Business Services

Experience - 10 Yrs+

Location - Gurugram

This role will act as a strategic partner during the transition phase and an operational delivery manager post-transition.

• Partner with the business and HR Function to support the definition of process transformation and technology enablement as well as data requirements, drive planning and execution of enterprise migration to GBS within the Region

• Lead HR work transitions into the regional GBS locations, working with GBS leadership, Global Process Owners, HR functional teams, and local stakeholders.

• Oversee readiness activities such as knowledge transfer, resource ramp-up, and documentation standardization.

• Coordinate process stabilization post-transition, ensuring minimal disruption to the business and employees.

• Develop and implement transition governance, including KPIs, SLAs, performance scorecard and escalation frameworks.

• Participate in change management efforts, supporting communication and training plans at the local leve

• Support successful transition and implementation of HR Operations at the respective GBS center by driving global consistency in implementation approach and providing support to hiring efforts of GBS HR Operations resources

• Provide oversight and thought leadership throughout implementation of GBS HR Operations, and ensure successful transition of all in scope activities to the respective Regional center

• Provide oversight for business stabilization efforts post HR GBS HR Operations go-live and supports change management efforts.