Human Resources Generalist

HR Generalist - BrightEdge India

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About BrightEdge

BrightEdge is the leading enterprise SEO and content marketing platform, helping thousands of global brands drive organic search growth and maximize their digital marketing ROI. We're expanding our India operations and looking for a dynamic HR Generalist to build and scale our HR function.

Role Overview

We're seeking an experienced HR Generalist who will play a pivotal role in establishing and executing end-to-end HR operations for our growing India team. This is a unique opportunity to build HR infrastructure from the ground up in a fast-paced SaaS environment, with a clear progression path to HR Business Partner role within 6-12 months, eventually supporting our UK operations.

Candidates with proven experience in building entire end-to-end HR Operations charter / HRBP in a SaaS-based startup environment will be given strong preference. Candidates with a 30 day notice period will only be considered. Candidates with a 60 or a 90 day notice period will be auto disqualified for the role.

This is an HR Operations role at mid-senior level. Candidates with heavy talent acquisition experience need not apply for the role as they won't be considered.

Key Responsibilities

HR Operations & Foundation Building

• Design and implement comprehensive HR operations charter from inception to execution
• Develop HR Business Handbook covering all policies, processes, and operational guidelines
• Establish robust onboarding and offboarding frameworks that enhance employee experience
• Create and maintain HR processes that scale with organizational growth
• Execute day-to-day HR operations with minimal supervision while maintaining high standards

Employee Engagement & Experience

• Drive employee engagement initiatives and measure their effectiveness through regular surveys
• Design and implement people experience programs that foster a positive workplace culture
• Act as primary SPOC (Single Point of Contact) for all employee policy questions and clarifications
• Proactively identify and address employee engagement challenges before they escalate
• Create feedback mechanisms and implement action plans based on employee insights

Performance Management

• Establish performance management frameworks aligned with business objectives
• Support managers in performance conversations, goal setting, and development planning
• Design and execute performance review processes that drive employee growth
• Identify and implement performance improvement strategies across teams

Strategic Growth Support

• Partner with leadership to support rapid scaling and growth initiatives
• Develop HR strategies that align with business objectives and growth plans
• Create talent acquisition strategies and execute recruitment processes
• Build employer branding initiatives to attract top talent in the competitive SaaS market

Benefits & Compliance

• Design and implement comprehensive benefits charter for India operations
• Ensure compliance with Indian labor laws and regulations
• Create employee wellness programs and initiatives
• Manage vendor relationships for benefits and HR services

Career Progression Path

6-12 Month Goal:

• Supporting UK operations as HRBP
• Leading organizational behavior initiatives and change management
• Strategic partnership with senior leadership on people strategy
• Advanced analytics and insights on organizational effectiveness

What We're Looking For

Must-Have Experience

• 5-8 years of progressive HR experience with at least 3 years in a SaaS or technology startup environment
• Proven track record of building end-to-end HR operations from ground up
• Strong experience in employee engagement, performance management, and people experience
• Hands-on experience with onboarding/offboarding processes and policy development
• Ability to work independently with minimal supervision while delivering high-quality results

Essential Skills

• Process-Oriented:

  Strong ability to create, document, and execute HR processes efficiently

• Proactive Initiative-Taker:

  Demonstrates curiosity to learn and takes ownership of initiatives

• Employee-Centric:

  Passionate about creating exceptional employee experiences

• Execution Excellence:

  Proven ability to translate strategy into actionable outcomes

• Communication:

  Excellent written and verbal communication skills in English

Preferred Qualifications

• MBA/Master's in HR or related field
• Experience with HR technology platforms and analytics tools
• Prior experience in global organizations or supporting international teams
• Certification in HR practices (SHRM, PHR, or equivalent)
• Experience conducting employee surveys and implementing feedback-driven changes

What Makes You Ideal

• Startup DNA:

  You thrive in fast-paced, evolving environments and can build structure while maintaining agility

• Growth Mindset:

  You're excited about the opportunity to grow into an HRBP role and expand internationally

• Problem Solver:

  You proactively identify challenges and create innovative solutions

• Culture Champion:

  You understand how to build and nurture company culture in a remote/hybrid environment

• Data-Driven:

  You use metrics and insights to drive HR decisions and measure success

Why Join BrightEdge

• Growth Opportunity:

  Clear path to HRBP role with international scope

• Build from Ground Up:

  Shape HR function and leave lasting impact on organizational culture

• Innovation:

  Work with cutting-edge SaaS technology and forward-thinking leadership

• Global Exposure:

  Opportunity to work with teams across different time zones and cultures