Human Resources Business Partner

Role- Executive - HRBP

Location – Gurgaon, India

Experience – 1-3 years

What we are looking for in a candidate

We are seeking a dynamic HR Business Partner with proven experience in managing customer care and call center teams. The ideal candidate should be active on LinkedIn, leveraging their presence to enhance our employer branding while fostering a positive and productive work environment.

Key responsibilities are mentioned below:

• Consult with line management and provide daily HR guidance.
• Analyze trends and metrics with the HR department
• Resolve complex employee relations issues and address grievances
• Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
• Provide HR policy guidance
• Monitor and report on workforce and succession planning
• Identify training needs for teams and individuals
• Evaluate training programs
• Publish requisite HR dashboards to management

Desired Skills and Experience:

• Excellent communication/people management skills
• Good Knowledge of MS Office like MS Excel and PowerPoint
• Analytical and goal oriented
• Bachelor’s degree in Human Resources or related field