Hubspot Technical Delivery Analyst

Job Summary

• Assist in the configuration of HubSpot workflows, deal stages, custom properties, and automation rules.
• Deal Hub configuration to satisfy go to market sales models, enabling sales quotation creation, as well as all other supporting system processes.
• Support change management and adoption of new features or processes.
• Advises on any system issues, identify corrective action items, continuous improvements.
• Participate in cross-functional projects related to CRM/CPQ enhancements, integrations, and migrations.
• Document business requirements and assist in testing and validating new features or system changes.
• Support with the development and maintenance of IT process documentation, and Sales/Pre-sales knowledge base articles.
• Support with regular data cleansing across pre-sales platforms
• Support with integrations between HubSpot & Deal Hub with other platforms
• Manage and maintain HubSpot’s Service Hub (ITSM) workflows and future enhancements Position Qualifications
• 2+ years of experience supporting CRM and/or CPQ systems, preferably HubSpot and Deal Hub.
• Highly organized with strong attention to detail.
• Strong understanding of sales processes and CRM/CPQ best practices.
• Strong understanding of B2B sales processes and SaaS business models.
• Excellent troubleshooting skills and a proactive, solution-oriented mindset.
• Strong communication skills - you can explain technical concepts to non-technical users.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Knowledge of Python AND JavaScript is a strong bonus Location: Any Tech Mahindra location across India