HR Workday Workforce Admin

Unit:

• Calculate, update, and maintain adjusted and continuous service dates in Workday.

Work Authorization Tracking

• Maintain Workday reports to track missing and expired work authorizations

New Hire Management

• Rescind or terminate new hires for confirmed no-shows based on start dates.
• Analyse and communicate the impacts on upstream and downstream domains (e.g., Benefits/Aon).
• Send cancellation notices for rescinded or terminated hires to downstream systems/vendors via in-scope domains and integrations.
• Coordinate with downstream in-scope domains as applicable.

Contingent Worker Management

• Analyse and process the setup and termination of contingent workers.
• Accept and track supporting documentation, including resignation letters from employees.

Data Management

• Manage and execute Enterprise Interface Builder (EIB) and MLT loads, including troubleshooting and escalating load errors or data issues.
• Utilize standardized templates for mass data upload transactions.
• Ensuring the accuracy and integrity of employee data within the system. This includes data entry, updates, and audits.

System Administration:

• Managing and maintaining the Workday HCM system, including configuration, security, and user access.

Reporting and Analytics:

• Generating and analysing reports to provide insights into workforce metrics, such as headcount, turnover, and employee performance.

Severance administration:

• Maintaining severance policies and procedures in alignment with company guidelines and legal requirements.
• Determining the appropriate severance pay and benefits based on factors like tenure, position, and company policies.
• Preparing and distributing necessary documentation, such as severance agreements and release forms.
• Ensuring all severance processes comply with labor laws and regulations to mitigate legal risks.
• Providing support and guidance to departing employees, addressing their questions and concerns regarding their severance packages.
• Working closely with HR, legal, and finance departments to ensure a smooth and efficient severance process.

Knowledge, Skills and Abilities

• Experience in HR Helpdesk role, delivering services, preferably HR and from a shared service center environment. (SME 5+ years SPE 3+ years)
• Passion for delivering great employee experience
• Fluent in English.
• Experience working with Workday and workflow systems (ServiceNow)
• Strong problem-solving skills, ability to manage conflict and attention to detail
• Need to be passionate about employee experience, be energetic and drive and efficiently manage resolution of every employee query.
• Open to work in Rotational shifts

Education and work experience requirements

• Graduate or MBA in Human Resources or equivalent
• 3-7 years of work experience in HR Hire to Retire functions.

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