HR Service Delivery Senior Analyst

Skill required: Employee Services - Employee and Labor Relations
Designation: HR Service Delivery Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? "The individual will handle basic HR responsibilities within permissible data/tool access without engaging in sensitive matters or data. They will coordinate with HRPA, HRSS and central teams for activities that are non-sensitive or do not require access to sensitive data. " Shifts : • 12 noon to 10 PM for Mumbai and BLR positions and 3.00 PM to 1.00 AM for Hyderabad position.
What are we looking for? • Work towards resolving issues related to engagement, training, HR processes, LOA, or any other matter as appropriate excluding compensation, PA, or anything requiring access to sensitive data. • Track NJX, priority setting, etc. and help the business ensure compliance on various people metrics. • Ensure HC reconciliation and maintenance of correct Workday data (through the HRPA) • Provide updates on E&C training completion percentage or any other non-sensitive data requirement for SOC audit, and rep letter responses to delivery leads • Manage the internal transfer, training failure and redeployment documentation for each employee case. • Gather first-level data and documentation for leaves-related behavioral concerns and pass to HRPA and ER as appropriate (Any counseling/intervention to be done by HRPA only). For concerns regarding supervisor and above, People Champion not to be involved • Perform any other activity as required and assigned by HRPA. • Shifts :12 noon to 10 PM • Ensure regular connects with employees and pass on insights on employee pulse/ employee sentiments to HRPA and Delivery leads for action. • Contribute/ collaborate with PPA towards key employee connect and engagement forums like townhalls, open houses, recognition initiatives, etc. • Proactively monitor personnel issues or situations, and highlight to HRPA and Delivery leads wherever required
Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems • Your day to day interactions are with peers within Accenture • You are likely to have some interaction with clients and/or Accenture management • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments • Decisions that are made by you impact your own work and may impact the work of others • In this role you would be an individual contributor and/or oversee a small work effort and/or team • Please note that this role may require you to work in rotational shifts