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HR Service Delivery Associate

HR Service Delivery Associate

Accenture

1 - 3 years

4 - 8 Lacs

gurugram

Posted:21 hours ago| Platform:

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Skills Required

customer service resource management hrms rest administration hr systems hr analytical skills hr operations data quality servicenow operations service delivery payroll data entry communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role
Skill required: Employee Services - Employee Data Process Design
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
What would you do?
Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementYou will effectively maintain employee information that meets the organization s legalobligations and assists in human resource management and planning by recommending, developing andthe HR Operations team implementing new processes and analyses.The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.
What are we looking for?
Minimum one to two (1-2) years of professional HR experience, with a focus in HR data administrationon Success factors is preferred.Experience working in shared services environment desirable.Experience working with solution center technology (e.g., case management) or HR systems and workintake system like ServiceNow will be preferable.Strong analytical skills, attention to details.Strong communication skills written and verbal.Strong interpersonal skills and ability to focus on customer service. Experience working with customers across different geographies will be an added advantage

EDUCATIONAL QUALIFICATIONS - Graduate or PostgraduateEXP - 1 - 4 yearsAbility to practice good judgement and strong decision making skills. Ability to handle confidential and sensitive information; acts in an honest and professional manner. Ability to navigate computerized data entry system or other relevant applications. Ability to prioritize and multitask.
Roles and Responsibilities:

Process employee code creation new hires , Leaves, separations, employee status changes, and otheremployee lifecycle events for India and Rest of asia regions.Resolving the HR requests/cases inservicenow by adhering the HR SOPs/process steps.Process pay changes, including promotions / demotions and ad hoc wage / salary changes and globalmobility transactions.Share the inputs to payroll team for any payroll related transactions.Support in Annual pay planning by coordinating cross functional team.Review process related documentation and update the concerned team. Ensure that all necessary documents and approvals have been received and information is enteredaccurately.Resolve errors related to job or employee information.Conduct data quality reviews, monitor and correct processing errors. Process Global Mobility Cost Projections.Coordinate data entry into third party systems where not automated. Maintain employee files and records to meet recordkeeping requirements. Will be working on various processes and domains across different geographies. Assist in testing HRIS/HRMS upgrades and new system functionality. May cross train in other areas and "fill in" for administrative responsibilities during temporary absencesor during periods of heavy workload.Assist team members with problems, concerns, or questions relating to employee data, jobs andpositions, and compensation and pay administration.Communicate questions, concerns or issues, and suggests resolutions to the team lead.
Qualification Any Graduation

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HR Service Delivery Associate