HR Service Delivery Associate

1 - 3 years

3 - 5 Lacs

Posted:9 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description



Skill required:
Employee Services - Employee and Labor Relations

Designation:
HR Service Delivery Associate

Qualifications:
Any Graduation

Years of Experience:
1 to 3 years

What would you do?
Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees.

What are we looking for?
  • Adaptable and flexible
  • Problem-solving skills
  • Agility for quick learning
  • Written and verbal communicationUnique Knowledge & Skill Requirement
  • Hands-on experience with Ticket tracking tools like SNOW, SIEBEL, WQM, ASKHR
  • Hands on knowledge in CISCO telephony management
  • Hands on knowledge on ERP like SAP, Oracle, Peoplesoft or Success factors
  • Working knowledge of payroll systems (e.g. Oracle, Kronos)
  • Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, outlook)
  • Sound knowledge of US & UK Labor legislation Laws
  • Knowledge of Applicant Tracking Systems like ATAS/Red Carpet/Taleo/Workday
  • Excellent verbal and written communication skills
  • Typing speed – 50 words per minute
    Roles and Responsibilities:
  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
  • Your expected interactions are within your own team and direct supervisor
  • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
  • The decisions that you make would impact your own work
  • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
  • Please note that this role may require you to work in rotational shifts
    Qualifications
    Any Graduation
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    Accenture

    Professional Services

    Dublin

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