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HR Service Delivery Analyst

HR Service Delivery Analyst

Accenture in India

3 years

0 Lacs

Mumbai Metropolitan Region

Posted:4 days ago| Platform:

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Skills Required

service data design strategy consulting technology network power agility query management transactions troubleshooting interfacing drafting excel leadership coaching collaboration score test certification analysis updating

Work Mode

On-site

Job Type

Full Time

Job Description

Skill required:

Employee Services - Employee Data Process Design

Designation:

HR Service Delivery Analyst

Qualifications:

Any Graduation

Years of Experience:

3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.

What are we looking for?

Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting Exposure to BPO Industry 3+ Years Comp & Benefit/GM/ER/Performance management process experience with similar background Attention to detail & quality driven – in communications and all system transactions Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels "Strong communications skills (Written & Verbal) Client Interfacing skills (Email & Phone): Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. " Strong MS Office and Excel skills Basic Leadership and coaching skills Problem solving skills Resilience and ability to work under pressure Work from Office - Mandatory Team Work & collaboration Willing to work in flexible shifts & in weekends Versant score should be 62 Passing the psychometric test a must Bachelor’s degree (Any discipline) HR Domain certification

Roles and Responsibilities:

In this role you are required to do analysis and solving of lower-complexity problems
Your day to day interaction is with peers within Accenture before updating supervisors
In this role you may have limited exposure with clients and/or Accenture management
You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
The decisions you make impact your own work and may impact the work of others
You will be an individual contributor as a part of a team, with a focused scope of work
Please note that this role may require you to work in rotational shifts

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HR Service Delivery Analyst