HR Performance

You will be responsible for overseeing performance across the business, including day-to-day reporting on team and individual performance. It will be crucial to ensure timely identification and escalation of any performance issues to Department Heads and Leadership. Maintaining high standards of data accuracy, confidentiality, and follow-through will be key aspects of this role. Additionally, you will serve as the final checkpoint for all performance-related escalations, patterns, and anomalies. In terms of Training & Development, you will collaborate with department leaders to design training plans for new hires, document processes for future knowledge transfer, and assign performance improvement plans when necessary. Your role will involve providing recommendations for coaching, training, or process improvements based on data and reporting provided by API. It will also be essential to ensure that departments implement and follow up on action plans effectively. As part of General HR Support, you will act as a flexible HR partner for various team needs as assigned. You will also offer backup support to US and India HR Managers in areas such as employee relations, communication, and policy development. Furthermore, you will represent HR in cross-functional projects that require a performance-focused perspective. To qualify for this role, you must have a Bachelor's degree in HR, Business, or a related field (Master's degree strongly preferred). You should possess at least 8 years of HR experience with progressive responsibility, along with 3+ years of experience in the US Staffing Industry and people management. The ability to delegate tasks and hold others accountable is essential. Being analytical, detail-oriented, trustworthy with confidential data, and having a proven track record of fostering a culture of accountability, continuous performance improvement, and process discipline are also important qualities for this position.,