HR Manager

Key Responsibilities

1. Recruitment & Onboarding

• Manage end-to-end recruitment for all positions.
• Coordinate with department heads to understand manpower requirements.
• Conduct interviews, shortlist candidates, and finalize selections.
• Oversee onboarding, induction, and joining formalities.

2. Employee Relations & Engagement

• Handle employee grievances and provide timely resolutions.
• Plan and execute employee engagement activities and initiatives.
• Promote a positive workplace culture.

3. Attendance, Payroll & HR Operations

• Monitor attendance, leaves, and punctuality across all locations.
• Coordinate with payroll for timely salary processing.
• Maintain HR records, employee data, and documentation.

4. Performance Management

• Implement PMS (Performance Management System).
• Conduct appraisal cycles, goal-setting, and performance reviews.
• Support managers in performance improvement plans (PIPs).

5. Training & Development

• Identify training needs and skill gaps.
• Organize internal and external training programs.
• Track the effectiveness of training initiatives.

6. Policies & Compliance

• Ensure compliance with labour laws and statutory requirements.
• Maintain HR policies, SOPs, and update them as required.
• Handle audits, inspections, and required documents.

7. Exit Management

• Manage resignation, notice period, and full & final settlement.
• Conduct exit interviews and analyse feedback for improvement.

Key Skills Required

• Strong knowledge of HR policies, labour laws, and compliance.
• Excellent communication and interpersonal skills.
• Leadership and team management capabilities.
• Problem-solving and conflict-resolution skills.
• Ability to handle multi-location operations.

Qualification & Experience

• Bachelors/Masters degree in HR, Business Administration, or related field.

5–10 years of HR experience (preferably in retail)